Events Sales and Services Manager

Job summary

The Events Sales and Services Manager will oversee convention bookings from initial inquiry to departure, ensuring all client requirements for meetings, guest rooms, and food and beverage are met. They will also act as a liaison between departments to coordinate event logistics, manage billing, and maintain strong client relationships to encourage repeat business.

Job details

Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description Events Sales and Services Manager Working within our Event Sales & Services Team, you will be an ambassador for our exceptional offerings at Fairmont Chateau Whistler, liasing between multiple departments to exceed the expectations of your clients! This is a full-time, permanent position, beginning in October 2026. Salary Range: $65,000 - $70,000 gross annually, based on previous experience and education Job Duties Include: Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual Create floor plans for each event to ensure banquets and clients are in agreement prior to set up Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business Initiate billing procedures, ensuring any deposits and/or credit applications are received Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments Qualifications Previous management experience within a similar role required Computer literate with Delphi, Microsoft Office and Property Manager Knowledge of hotel banquet operations is an asset CMP Certification is an asset Job Perks & Benefits: Subsidized staff accommodation provided Complimentary meal in our staff cafeteria per shift Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide Hotel leisure benefits including Golf/Ski passes Additional Information Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]. #CWMRLeadership Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

What you’ll do

The Events Sales and Services Manager will oversee convention bookings from initial inquiry to departure, ensuring all client requirements for meetings, guest rooms, and food and beverage are met. They will also act as a liaison between departments to coordinate event logistics, manage billing, and maintain strong client relationships to encourage repeat business.

Requirements

Candidates must have previous management experience in a similar role and be proficient in computer systems such as Delphi and Microsoft Office. Knowledge of hotel banquet operations is considered an asset, and the applicant must be legally eligible to work in Canada.

Benefits

• Subsidized staff accommodation
• Complimentary meal per shift
• Employee travel program
• Hotel leisure benefits
• Golf passes
• Ski passes

Listed skills

• Sales · Preferred
• client relations · Preferred
• Microsoft Office · Preferred
• Communication · Preferred
• Organization · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Event management
• Sales
• Client relations
• Banquet operations
• Contract management
• Billing procedures
• Delphi
• Microsoft Office
• Property management systems
• Communication
• Organization
• Leadership
• Rapport Building
• Billing Systems
• Management
• Computer Literacy
• Discounts And Allowances
• Marketing
• Operations

Job areas

• Hospitality
• Sales
• Management & Leadership
• Customer Service & Support
• Sales and Events Manager
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

More jobs from Accor