Server- Banquets

Job summary

The server will act as an ambassador for the dining experience by providing warm, personal service and making menu recommendations to guests. Responsibilities include processing guest checks, maintaining menu knowledge, and ensuring high standards of safety and sanitation.

Job details

Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! Job Description We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new server, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued. What you will be doing: Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following: Assist guests with menu items and make recommendations Sell and up-sell food and beverage items in a positive manner Maintain full knowledge of menu items, garnishes, and preparation methods Deliver and present food items to guest tables Process guest checks efficiently Bus and re-set tables Perform opening, cleaning, and closing duties Handle guest concerns and recoveries according to brand standards Follow all safety and sanitation policies when handling food and beverage Embrace the Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Other duties as assigned. Qualifications Your experience and skills include: At least 6 months a-la-carte serving experience required in the last 5 years Successful completion of Food and Beverage test required 80% or above Pro Serve certification required . Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Additional Information About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition, Rate of Pay: $16.53 per hour Subsidized staff accommodation assistance provided One complimentary meal per shift in our staff cafeteria Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability) Comprehensive wellness platform for employee mental health and wellbeing support Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Want to learn more about this opportunity? View the complete job description by clicking this link: Server.pdf Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Full-Time

What you’ll do

The server will act as an ambassador for the dining experience by providing warm, personal service and making menu recommendations to guests. Responsibilities include processing guest checks, maintaining menu knowledge, and ensuring high standards of safety and sanitation.

Requirements

Candidates must have at least 6 months of a-la-carte serving experience within the last 5 years and successfully complete a food and beverage test. Additionally, a Pro Serve certification is required, and applicants must be legally eligible to work in Canada.

Benefits

• Complimentary upgrades • Extended stays • Discounted stays • Dining discounts • Wellness discounts • Subsidized staff accommodation • Complimentary meal per shift • Employee travel program • Mountain Explorer Travel Program • Fitness centre access • Golf course access • Colleague lifestyle program

Listed skills

• Teamwork · Preferred
• Communication · Preferred
• Upselling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• A-la-carte serving
• Upselling
• Food and beverage knowledge
• Guest service
• Menu presentation
• Table maintenance
• Safety and sanitation
• Conflict resolution
• Communication
• Teamwork
• Mental Health
• Customer Service
• Conflict Resolution
• Sanitation
• Customer Complaint Resolution

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Banquet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses