Shift Manager

Job summary

The Shift Manager ensures outstanding guest service and operational excellence by directing team members during assigned shifts. They are responsible for implementing restaurant controls, managing inventory, and achieving financial and service goals.

Job details

COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s® operating restaurants across 344 locations in 20 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we will set, our Attitude about achieving those goals can Equal our Success. We Offer * Bonus Program * Full Time & Part Time Shifts * Health Insurance * Health Savings Account * PTO * Employee Rewards & Recognition Program! What will you do? As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present. Top 5 Job Responsibilities 1. Ensure team members provide outstanding service to satisfy guests 2. Assist management with training and coaching team members 3. Utilizes AES systems to run a great restaurant on all shifts 4. Implements restaurant controls, especially cash and inventory 5. Sets and meets restaurant goals for service, operations and financial results AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as, * Restaurant Operations * Guest Satisfaction * Customer Service * Speed of Service * Quality Control * Workplace Safety * Utilizing all systems and tools, including the Systems Board, RTI Task Lists * Following all government regulations, employment law, food safety and operations policies and implement all accounting controls Whether you’re looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you! If you’re an ideal candidate you excel in these areas: * Treating others with and communicating with respect * Coaching and Developing others * Emotional Resilience and Patience * Leadership * Working in a fast-paced environment and thinking on your feet * Holding yourself to high standards of integrity and customer satisfaction * P&L Management * Operations Management * Restaurant Management * Managing Food Cost & Labor Cost At AES, our vision is to be our guests’ favorite fast food destination. Requirements Must have a reliable vehicle and valid driver’s license Must be ServSafe certified or capable of obtaining certification. Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance Ability to perform the following motions * Bending * Squatting * Twisting * Pulling * Reaching EEO Statement AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. E-Verify AES participates in E-Verify. Employer: AES Restaurants

What you’ll do

The Shift Manager ensures outstanding guest service and operational excellence by directing team members during assigned shifts. They are responsible for implementing restaurant controls, managing inventory, and achieving financial and service goals.

Requirements

Candidates must possess a reliable vehicle, a valid driver's license, and be ServSafe certified or capable of obtaining certification. The role requires the physical ability to stand for long periods, lift up to 50lbs, and perform various manual tasks.

Benefits

• Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant Operations
• Team Leadership
• Coaching
• Customer Service
• P&L Management
• Inventory Management
• Cash Handling
• Food Safety
• Operations Management
• Labor Cost Management
• Food Cost Management
• Problem Solving
• Communication
• Time Management
• Patience
• ServSafe Certification
• Profit And Loss (P&L) Management
• Accountability
• Restaurant Management
• Lifting Ability
• Resilience
• Service Operations
• Valid Driver's License
• Accounting
• Training And Development
• Labor Law
• Food Safety And Sanitation
• Franchising
• Leadership
• Operations
• Restaurant Operation
• Workplace Safety
• Quality Control
• Goal-Oriented

Job areas

• Management & Leadership
• Hospitality
• Food & Beverage
• Customer Service & Support
• Retail
• Shift Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

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