Opens an external site
- Employment type
- Contract
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Support helpdesk-related work and systems across infrastructure, applications, and AI initiatives. Work onsite initially and build effective relationships with stakeholders and experienced union employees.
Job details
Job Description Our requires a strong technical Business Analyst to support helpdesk-related initiatives across infrastructure, applications, and AI solutions within a government unionized environment. The successful candidate must be confident working alongside experienced union employees, demonstrate strong stakeholder management skills, and possess a foundational understanding of AI solutions. The role begins as fully onsite and may transition to a more flexible arrangement once trust and effectiveness have been established. Responsibilities Helpdesk BA (in house, knowledge of AI) Covering all helpdesk related work/systems Support infrastructure, applications, and AI-related initiatives Everyday onsite to start until trust is built and there can be some flex Qualifications Thicker skin/technically knows what they are doing Helpdesk BA (in house, knowledge of AI) BA should be technical and should have a high-level basic understanding of AI solutions Could keep them longterm but 1-2 months to start First month onsite, it becomes flex FT (40h/week) for 1-2 months (it can be extended) Affinity Earn Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/ About Affinity Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need. For more information on Affinity, please visit www.affinity-group.ca Job Number: 14074
What you’ll do
Support helpdesk-related work and systems across infrastructure, applications, and AI initiatives. Work onsite initially and build effective relationships with stakeholders and experienced union employees.
Requirements
The candidate should be a technically capable Business Analyst with helpdesk experience and a foundational understanding of AI solutions. Strong stakeholder management skills and confidence working alongside experienced union employees are required.
Listed skills
- Business analysis · Preferred
- Stakeholder Management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Business Analysis
- Helpdesk Support
- Stakeholder Management
- Artificial Intelligence
- Infrastructure
- Application Support
- Technical Analysis
Job areas
- Technology
- Customer Service & Support
- Government & Public Sector
- Consulting
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