MXU Installer/Technician (Inside Wire)

Job summary

The MxU Installer is responsible for installing GPON fiber wiring in multi-dwelling and multi-tenant properties for residential and business customers. This role involves performing technical installations, conducting optical power meter testing, and troubleshooting connectivity issues while maintaining high safety and service standards.

Job details

AFL Integria is looking for an MxU Installer to join our team and support the delivery of reliable, high-speed network connections to communities across Canada. As part of AFL, a global fiber optic manufacturer and solutions provider, AFL Integria delivers innovative network infrastructure solutions and high-quality services across a range of markets. At AFL Integria, our people are at the heart of what we do. We value collaboration, integrity, accountability, diversity and inclusion, and continuous learning, while providing opportunities for employees to grow and build their careers. The MxU Installer is responsible for installing GPON wiring in multi-dwelling and multi-tenant properties for residential and business customers. This role supports the safe, efficient, and high-quality installation of inside wiring and outside plant cabling while working closely with field service leadership to meet safety, productivity, and service standards. SPECIFIC RESPONSIBILITIES AND RESULTING OUTCOMES: Provide unparalleled customer service excellence Ensure diligence with construction site safety through safety orientations with Site Supervisors as required based on job site Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite Place cables from outside to inside via aerial or underground paths Operate power tools in a safe manner, respectful of client’s property Maintain excellent working condition of Test Equipment Conduct Optical Power Meter testing of fiber connections; Troubleshoot technical issues swiftly and accurately; Work indoors and outdoors at customer locations and in manholes as required; Responsible for administrative tasks, including expense reports Help build and maintain positive relations within the team Protect organizations’ values by keeping information confidential Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment Adhere to and promote the environmental, health & safety policies of AFL Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization. QUALIFICATIONS Knowledge & Experience Telecommunications experience related to inside or outside plant preferred Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent preferred Valid class 5 driver’s license preferred. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy Required Knowledge & Experience Passion for customer service Strong mechanical, technical and analytical ability Ability to do fine, precise work with their hands Ability to work on extension ladders or step ladders Proficient in operating hand and power tools, and test equipment Normal color vision to work with color-coded wiring Ability to effectively handle both favorable and unfavorable customer interactions Fluent in English (reading, writing and conversational) Must be legally entitled to work in Canada Successful criminal background check is required Skills and Abilities Safety-Oriented – safety is one of our core values. Job site safety is everyone’s responsibility, including yours Flexible – open to change and new information and rapidly adapts to changing conditions or unexpected obstacles Detail oriented – attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies Independent – self-driven with ability to work well under limited supervision Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues Results focused – driven to meet or exceed assigned tasks/goals while working safely and co-operatively within a team environment Interpersonal skills – able to collaborate on projects, maintain effective work relationships, and communicate clearly with customer and management alike Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously Team Player skills - Possess strong commitment to team environment with the ability to contribute expertise and follow leadership directives at all times Physical Requirements Physically demanding work environment Work in all weather conditions Travel may be required within Calgary, AB Work Hours Work hours may vary to accommodate client schedule (early/late morning, evening and weekend) Overtime as required due to job demands Additional Perks: Competitive salary Comprehensive health, dental, and vision benefits. RRSP or retirement savings matching. Paid vacation and personal days. Professional development and training support. Employee assistance program and wellness resources. Collaborative, high-performing team environment. Exposure to large-scale, high-impact projects. Strong safety, quality, and continuous improvement culture. Ready to Join Us?We welcome diversity and encourage individuals of all backgrounds to apply! We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact NS-Recruitment@AFLglobal.com. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

What you’ll do

The MxU Installer is responsible for installing GPON fiber wiring in multi-dwelling and multi-tenant properties for residential and business customers. This role involves performing technical installations, conducting optical power meter testing, and troubleshooting connectivity issues while maintaining high safety and service standards.

Requirements

Candidates should have experience in telecommunications, structured wiring, or alarming systems and possess strong mechanical and analytical abilities. A valid class 5 driver's license is preferred, and the ability to work in physically demanding environments and on ladders is required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• RRSP matching
• Retirement savings matching
• Paid vacation
• Personal days
• Professional development
• Training support
• Employee assistance program
• Wellness resources

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Detail-oriented · Preferred
• Safety Compliance · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Fiber optic installation
• GPON wiring
• Structured wiring
• Technical troubleshooting
• Optical power meter testing
• Power tool operation
• Customer service
• Mechanical aptitude
• Analytical thinking
• Safety compliance
• Detail oriented
• Problem solving
• Teamwork
• Communication
• Adaptability
• Optical Power Meters
• Continuous Development
• Power Tool Operation
• Network Infrastructure
• Technical Issues
• Accountability
• Analytical Thinking
• Expense Reports
• Results Orientation
• Follow Through
• Administrative Functions
• Service Standards
• Valid Driver's License
• Analytical Skills
• Telecommunications
• Passive Optical Networks
• Electrical Wiring
• Management
• Customer Service
• Construction Site Safety
• Continuous Improvement Process
• Employee Assistance Programs
• English Language
• Field Service Management
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• Network Connections
• Outside Plant
• Troubleshooting (Problem Solving)
• Environment Health And Safety
• Test Equipment
• Prioritization
• Multi-Tenant Cloud Environments

Job areas

• Trades
• Construction
• Technology
• Customer Service & Support
• Installer Technician
• Telecommunications Field Technician
• Information and Communications Technology Installers and Servicers
• Telecommunications Equipment Installers and Repairers, Except Line Installers

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