Field Service Technician (Russell)

Job summary

The Field Service Technician is responsible for diagnosing and repairing mechanical and electrical issues on agricultural equipment in the field. They must also maintain accurate service reports and foster strong relationships with customers.

Job details

Join AgWest as a Field Service Technician and play a pivotal role in our team. This position involves servicing equipment and components out in the field. As the ideal candidate, you’ll be a proactive problem solver, a collaborative team player, and dedicated to delivering exceptional customer service. Sounds like you? In the role of Agriculture Technician at AgWest, you’ll lead in servicing equipment and components to ensure they’re in optimal condition. Your responsibilities will span diagnosing mechanical and electrical issues, providing efficient repairs, and producing accurate service reports. Your contribution will reinforce our commitment to excellence. We invite those interested in diverse product ranges and a passion for upholding high safety standards and customer satisfaction to apply. What You'll Experience: Be part of an industry-leading organization prioritizing safety and well-being. We attach great importance to ergonomically responsible working conditions so that you can perform your work in the healthiest way possible. Continuous learning and growth opportunities through our tailored internal training programs. Competitive total rewards package, including wages, benefits, and premiums (as eligible). Key Responsibilities: Uphold safe and environmentally responsible work practices aligned with our health and safety policies. Utilize diagnostic equipment to identify mechanical and electrical problems. Perform repairs and maintenance on a variety of agricultural equipment, adhering to established standards. Prepare accurate service and repair reports in a timely manner. Foster strong customer relationships through regular communication. Undertake assignments as required to meet customer needs. Must-Haves: Minimum post-secondary education and a valid red seal certification relevant to this position, in accordance with provincial standards. About AgWest: At AgWest, we provide a comprehensive range of Claas machinery and Agco brands, ensuring year-round productivity for farming operations in Manitoba. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team. Join us in making a significant impact within the agricultural industry. Apply today and be part of a team driving excellence, innovation, and customer satisfaction.

What you’ll do

The Field Service Technician is responsible for diagnosing and repairing mechanical and electrical issues on agricultural equipment in the field. They must also maintain accurate service reports and foster strong relationships with customers.

Requirements

Candidates must possess at least a post-secondary education and a valid red seal certification relevant to the position. A commitment to safety standards and customer satisfaction is essential for this role.

Benefits

• Competitive total rewards package
• Wages
• Premiums
• Internal training programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical diagnostics
• Electrical diagnostics
• Equipment maintenance
• Repair
• Customer service
• Problem solving
• Safety compliance
• Reporting
• Communication

Job areas

• Trades
• Agriculture
• Manufacturing
• Customer Service & Support

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