Brokerage Operations Coordinator | Mortgage Industry | BC/AB

Overview DLC A.I.M.I. Collective Mortgage Group is a fast-growing mortgage brokerage focused on operational excellence, broker support, and scalable growth. We work with a dynamic team of agents across BC, AB, and ON, and are looking for a highly organized and detail-oriented individual to support our operations. Role Overview: Brokerage Operations Coordinator | Mortgage Industry | BC/AB Full-time, in-person role supporting billing, compliance, and commission operations for a growing mortgage brokerage. Ideal for someone with 1-3 years in mortgage or financial operations who wants to grow into a bigger operations/compliance role. Key Responsibilities: Billing & Payments Manage monthly brokerage billing (fees, lender payouts, etc.) Reconcile accounts and track outstanding payments Coordinate with brokers on payment-related inquiries Compliance Ensure adherence to provincial regulations (BCFSA, RECA, FSRA as applicable) Maintain broker licensing records and documentation Support audits and internal compliance checks Commission & Payout Management Calculate and process broker commissions Handle commission splits, payouts, and reconciliation Liaise with accounting/bookkeeping Process Improvement & Automation Identify inefficiencies and improve workflows Help implement automation using CRM tools (Velocity, Zoho, etc.) Standardize SOPs for onboarding, compliance, and submissions. Recruitment Support Assist in screening and onboarding new brokers Coordinate interviews and documentation Support growth initiatives of the brokerage Marketing & Broker Engagement Coordinate internal communications (updates, announcements) Support broker events, masterminds, and training sessions Help maintain engagement across the brokerage Must-have: Minimum 1 year experience specifically in mortgage, lending, or financial services administration (not just general admin) Experience with commission or payout calculations Comfortable working with compliance/regulatory documentation Nice-to-have (asset only): CRM experience (Velocity, Filogix, Zoho) Familiarity with BCFSA/RECA/FSRA specifically What We Offer: Growth opportunity within a scaling brokerage Exposure to operations, compliance, and business strategy Supportive and fast-paced team environment Competitive compensation (based on experience) Job Type: Full-time Benefits: Dental care Extended health care On-site parking Pay: CA$55,000.00 - CA$80,000.00 per year

The role manages monthly brokerage billing, commission payouts, and ensures adherence to provincial mortgage regulations. Additionally, the coordinator supports broker recruitment, onboarding, and the implementation of operational workflow automations.

Candidates must have at least one year of experience in mortgage, lending, or financial services administration, specifically with commission calculations. Familiarity with regulatory bodies like BCFSA, RECA, or FSRA and experience with mortgage CRMs is considered an asset.

• Dental care • Extended health care • On-site parking

Identified from the job description. Confirm important requirements above.

• Billing Management
• Compliance Monitoring
• Commission Calculation
• Account Reconciliation
• Process Automation
• Broker Onboarding
• Regulatory Documentation
• CRM Management
• Internal Communications
• Financial Administration

• Finance & Accounting
• Administrative
• Management & Leadership
• Legal
• Human Resources

Minimum experience

2+ years

Apply by

Feb 10, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available