Technical Operations Coordinator

Job summary

Coordinate daily operational tasks and support project execution by maintaining Jira task tracking, following up on actions, and ensuring timely status updates and closures. Maintain documentation, dashboards, and workflows; prepare reports and presentations; flag blockers; and identify opportunities to improve operational processes.

Job details

About Air Apps At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. The Role As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities Coordinate and monitor daily operational tasks. Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision. Ensure timely follow-ups, task closures, and status updates. Organize and maintain documentation, dashboards, and workflows. Assist in preparing reports, dashboards, and presentations for internal stakeholders. Flag potential blockers or delays and communicate proactively to resolve issues. Identify opportunities to streamline operations or improve coordination processes. Requirements Around 2–4 years of experience in an operations, coordination, or administrative support role. Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools. Strong organizational skills with the ability to manage multiple moving parts across different teams. Excellent verbal and written communication skills. Proactive, resourceful, and detail-oriented mindset with a team-first attitude. What benefits are we offering? Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification. Important Notice Air Apps does not partner with nor is represented by any recruiting agencies, staffing firms, or third-party recruiters in connection with our hiring efforts. All legitimate communication regarding Air Apps opportunities will come exclusively from an official @airapps.com email address. Additionally, all open positions are published only through our official careers platform, Ashby. If you are contacted by anyone claiming to represent Air Apps from a different email domain, through a recruiting agency, or via a job posting source other than Ashby, please exercise caution. We do not accept unsolicited candidate submissions from agencies, and any such submissions will not be considered.

What you’ll do

Coordinate daily operational tasks and support project execution by maintaining Jira task tracking, following up on actions, and ensuring timely status updates and closures. Maintain documentation, dashboards, and workflows; prepare reports and presentations; flag blockers; and identify opportunities to improve operational processes.

Requirements

The role requires around 2–4 years of experience in operations, coordination, or administrative support, along with expert-level Jira proficiency, including dashboards, automations, custom fields, filters, and reporting tools. Candidates should be highly organized, able to manage work across teams, communicate effectively, and demonstrate a proactive, resourceful, detail-oriented, team-first approach.

Benefits

• Apple Hardware
• Annual Bonus
• Health Insurance
• Life Insurance
• Transportation Budget
• Meal Allowance
• Well-Being Benefits
• Childcare Support
• Team Conference
• Pension Fund
• Sports Club Membership
• Free Meals

Listed skills

• Jira · Preferred
• Operations Coordination · Preferred
• Project Coordination · Preferred
• Reporting · Preferred
• Documentation · Preferred
• Organization · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Jira
• Operations Coordination
• Task Tracking
• Project Coordination
• Dashboard Creation
• Workflow Management
• Automation
• Custom Fields
• Filters
• Reporting
• Documentation
• Organization
• Communication
• Attention to Detail
• Process Improvement
• Stakeholder Reporting

Job areas

• Administrative
• Management & Leadership
• Technology

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