Bilingual Customer Experience Specialist - Airport - Proactive hiring

Original job posting

The Customer Experience Specialist assists passengers through various touch points of their journey, including check-in and boarding. They also provide special assistance to passengers with reduced mobility and ensure on-time flight performance.

Job details

The Customer Experience Specialist assists passengers through various touch points of their journey, including check-in and boarding. They also provide special assistance to passengers with reduced mobility and ensure on-time flight performance. Candidates must be available for a full-time paid training program and rotating 24-hour shifts, including weekends and holidays. Applicants must be able to perform physical tasks such as lifting and standing for long periods and must be eligible to work in Canada.

What you’ll do

The Customer Experience Specialist assists passengers through various touch points of their journey, including check-in and boarding. They also provide special assistance to passengers with reduced mobility and ensure on-time flight performance.

Requirements

Candidates must be available for a full-time paid training program and rotating 24-hour shifts, including weekends and holidays. Applicants must be able to perform physical tasks such as lifting and standing for long periods and must be eligible to work in Canada.

Benefits

• Employee travel program
• Health insurance
• Dental insurance
• Training and development tools

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• punctuality · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Interpersonal skills
• Communication
• Teamwork
• Problem solving
• Bilingualism
• Safety conscious
• Security conscious
• Punctuality
• Dependability

Job areas

• Customer Service & Support
• Transportation
• Security & Safety