Lead, AI & Digital Transformation

Job summary

Lead the product vision and roadmap for AI and digital transformation to enhance customer experience and operational excellence. Collaborate cross-functionally to identify high-impact AI opportunities and ensure ethical governance and compliance.

Job details

Air Liquide Home Healthcare (ALHHC) is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. We believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of what we do to make a difference in the quality of life for patients? Job Description: We are seeking a visionary AI & Digital Transformation Product Lead to drive the evolution of our digital ecosystem. In this role, you will design and develop cutting-edge digital interfaces for patients and associates while creating tools that enhance customer experience (Cx), competitiveness, and operational excellence. You will be accountable for identifying high-impact opportunities and integrating Artificial Intelligence (AI)—including Generative AI, machine learning, and automation—into our workflows across the supply chain and active cycle. Your work will align closely with corporate goals, ensuring innovation that delivers measurable value. Key Responsibilities: Strategy & Roadmap Execution: Lead the product vision and roadmap for AI and digital transformation initiatives, ensuring every step aligns with our corporate goals and drives meaningful impact. Opportunity Identification: Collaborate cross-functionally with Operations, Marketing, Customer Success, Finance & Administration, and regional teams to uncover inefficiencies, diagnose friction points, and identify high-value opportunities where AI, automation, or digital optimization can enhance efficiency or revenue. AI Governance & Compliance: Work closely with digital & IT, legal, compliance, and security teams to embed data privacy, ethical AI frameworks, and robust risk mitigation into every initiative—ensuring innovation never compromises integrity. Change Management & Adoption: Develop and execute rollout strategies, training programs, and feedback mechanisms to foster smooth adoption of tools among internal teams and external users, driving engagement and long-term success. Metrics & ROI Accountability: Establish, track, and report on KPIs to measure the success of AI and digital initiatives, ensuring transparency and continuous improvement in performance and outcomes. Required Education & Qualifications: Bachelor’s degree in Administration, Commerce, Marketing, or a related field with a focus on AI. Experience in digital projects (agile approach) and AI use cases. Proven experience in project management and change management. Strong analytical skills with the ability to interpret data and create dashboards (e.g., advanced proficiency in Google Sheets/Excel, HRIS reporting, or tools like Power BI/Tableau). Excellent communication and stakeholder management skills, with the ability to act as a trusted advocate for employees. What We Offer A collaborative and innovative work environment. Opportunities to shape the future of AI and digital transformation in healthcare and beyond. Professional growth through training, mentorship, and leadership development. A competitive compensation package and benefits. Join us in redefining digital excellence! Additional Information Air Liquide Healthcare provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $70,000 with opportunity for advancement.

What you’ll do

Lead the product vision and roadmap for AI and digital transformation to enhance customer experience and operational excellence. Collaborate cross-functionally to identify high-impact AI opportunities and ensure ethical governance and compliance.

Requirements

Requires a Bachelor's degree in Administration, Commerce, Marketing, or a related field with a focus on AI. Candidates must have proven experience in agile digital projects, AI use cases, project management, and change management.

Benefits

• Collaborative and innovative work environment • Professional growth through training • Mentorship • Leadership development • Competitive compensation package

Listed skills

• Product management · Preferred
• Power BI · Preferred
• Change Management · Preferred
• Tableau · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Machine learning · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• AI Strategy
• Digital Transformation
• Product Management
• Generative AI
• Machine Learning
• Automation
• Agile Methodology
• Project Management
• Change Management
• Data Analysis
• Stakeholder Management
• KPI Tracking
• Power BI
• Tableau
• Google Sheets
• Excel

Job areas

• Technology
• Healthcare
• Management & Leadership
• Data & Analytics
• Software