Software Developer - Senior

Toronto, ON
On-site
Posted Oct 21, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 37 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Develop, integrate, administer, and continuously improve ServiceNow applications and platform capabilities, including portals, workflows, automation, and enterprise integrations. Lead architecture and governance activities, platform modernization and roadmap planning, and operational work such as upgrades, releases, security, deployment coordination, and documentation.

Job details

Position: Software Developer - Senior Duration: 12 months Client Location: Toronto, ON (5 days onsite per week): 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday) Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only) Note on Assignment Type This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager. Must-haves: Development experience with ServiceNow portals and Customer Service Management (CSM) Nice to have ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR) Preferred Provide operational support, deployment coordination, change management, and documentation as required for development or administration-related work for Service Now Skills: Experience and Skill Set Requirements ServiceNow Development (40%) • 5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer. • Experience developing custom applications, workflows, integrations, automation solutions, and platform enhancements. • Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices. • Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements. ServiceNow Architecture, Strategy & Roadmap (30%) • 5+ years of ServiceNow platform experience, including 3-5 years in solution architecture and platform governance roles. • Demonstrated experience developing ServiceNow roadmaps, architecture standards, and platform modernization strategies aligned to business objectives. • Strong knowledge of ServiceNow platform architecture, CSDM, CMDB, integrations, data models, security, and governance. • Experience leading solution design, architecture reviews, technical governance, and platform transformation initiatives. • Ability to translate business requirements into scalable, sustainable, and future-state ServiceNow solutions. • Knowledge of ServiceNow AI, Automation Engine, Predictive Intelligence, Virtual Agent, and emerging platform capabilities. ServiceNow System Administration (30%) • 5+ years of experience administering ServiceNow in complex enterprise environments. • Experience managing platform upgrades, patching, release management, cloning, security, and instance health. • Strong knowledge of user administration, roles, groups, access controls, system configuration, and platform governance. • Experience ensuring platform availability, performance, reliability, and operational excellence. Certifications Preferred • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent) • ServiceNow Certified Technical Architect (CTA) considered a strong asset • ITIL v4 Foundation or higher certification How to Apply Interested applicants are encouraged to submit their resumes in confidence to Himanshu.Kumar3@akkodisgroup.com or through LinkedIn directly. Accessibility: At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

What you’ll do

Requirements

Requires at least five years of hands-on ServiceNow development and administration experience, plus experience in solution architecture and platform governance. Candidates should have strong knowledge of ServiceNow architecture, CSDM, CMDB, integrations, security, and Agile/DevOps practices; ServiceNow certifications are preferred.