Administrative Support IV

Job summary

Provide administrative support to oncologists across clinical, academic, research, education, and administrative work, including coordinating appointments and procedures, managing patient documentation, and handling correspondence. Coordinate calendars, meetings, rounds, travel, and finances; triage calls, cover departmental areas as needed, and adapt to changing workflows and priorities.

Job details

Your Opportunity: The Administrative Support IV position provides administrative support to assigned oncologists in the Department of Oncology for their clinical, academic, administrative, education, and research duties. The role requires effective communication on behalf of the physicians with patients, staff, and the public. The clinical administrative component involves coordinating and requesting surgical procedures, clinical appointments and diagnostic tests, managing patient charts, completing insurance forms, prescription requests, and other documentation. The academic administrative support component includes preparation of CVs, annual reports, grant applications, processing university finances, and other related tasks. Other responsibilities include answering and responding to telephone calls, triaging patient calls to the appropriate area, composing a variety of correspondence including scientific material and transcribing reports, meeting coordination and minute taking, calendar management, educational and clinical round coordination, travel coordination, invoicing, providing coverage for colleagues and the front desk as required, learning various workflows within the department, navigating and performing various workflows in Connect Care, and completing assigned projects and other duties as needed. Please note that this is a casual position, and the incumbent will be required to cover all areas within the Department of Oncology where there is a need. The incumbent should be flexible, adaptable and open to constantly changing responsibilities and processes. Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Transition Company: Cancer Care Alberta Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Department of Oncology, CCA Medical Affairs Primary Location: Arthur Child Cancer Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 13-OCT-2026 Employee Class: Casual/Relief Date Available: 26-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Some post-secondary education. Additional Required Qualifications: The candidate will have a minimum of one year of related and progressive administrative experience within an acute care and academic medical setting. This experience must include direct support of multiple physicians, with relevant experience in physician academic, administrative, research, education, clinical and surgical practice support as it relates to Medical Affairs workflows, processes, and procedures. The candidate must have completed a course(s) in medical terminology, be able to type 60-70 words per minute, and have proficient skills using Microsoft Office. They must have strong written and oral communication skills, organizational skills, and be self-motivated requiring minimal supervision. The candidate must have the ability to think critically, problem-solve, and work under pressure while manage competing and changing priorities. They must exercise professionalism, good judgement, tact, and discretion when dealing with highly sensitive and confidential matters. Candidates may be required to undergo skill testing. Preferred Qualifications: Experience with relevant Connect Care workflows. Experience with Netcare is an asset. Courses in professional writing and communication. Knowledge of the Arthur J.E. Child Comprehensive Cancer Centre workflows and processes.

What you’ll do

Provide administrative support to oncologists across clinical, academic, research, education, and administrative work, including coordinating appointments and procedures, managing patient documentation, and handling correspondence. Coordinate calendars, meetings, rounds, travel, and finances; triage calls, cover departmental areas as needed, and adapt to changing workflows and priorities.

Requirements

Requires some post-secondary education, at least one year of progressive administrative experience in an acute-care and academic medical setting, medical terminology coursework, typing at 60–70 words per minute, and proficiency with Microsoft Office. Candidates must demonstrate strong communication and organizational skills, sound judgment, discretion, critical thinking, and the ability to manage competing priorities; Connect Care experience is preferred.

Listed skills

• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Physician Support
• Clinical Scheduling
• Surgical Procedure Coordination
• Patient Call Triage
• Medical Terminology
• Microsoft Office
• Connect Care
• Netcare
• Calendar Management
• Meeting Coordination
• Minute Taking
• Medical Documentation
• Written Communication
• Organization
• Confidentiality

Job areas

• Administrative
• Healthcare
• Science & Research

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