Unit Clerk - PEDS and NICU

Job summary

Coordinate communication among health professionals, departments, patients, and families while maintaining patient confidentiality. Support pediatric and NICU operations through appointment scheduling, staffing and payroll liaison duties, records and order processing, supply management, and other unit administration.

Job details

Your Opportunity: The city of Grande Prairie is in northwest Alberta and has something for everyone! We are a growing city with close to 70,000 residents. In addition to being a state-of-the-art recreation facility, there are many outdoor and indoor activities available at our numerous parks and golf courses. Grande Prairie also has a vibrant arts and culture community, live theatre and a multitude of dining and shopping opportunities. The Grande Prairie Regional Hospital (GPRH) is bringing care closer to home for the nearly 400,000 Albertans living in the North Zone. With a state-of-the-art cancer care facility, increased bed capacity, and a robust referral center, the GPRH has become an important health hub for northwest Alberta. Every day, you can deliver excellent care in Grande Prairie alongside an interdisciplinary team of passionate and dedicated professionals. Come to northern Alberta, where the people are warm, you can expand your horizons and experience the beauty of the North. As a unit clerk working on the pediatric and NICU units, you will be required to work alongside a multidisciplinary team each day. Your duties will include booking appointments for our pediatric outpatient department, working in the WFM liaison role and supporting the staffing and payroll of both units. The unit clerk will also carry out various administrative duties including ordering of supplies, restocking and acting as a connect care downtime resource. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. Classification: Unit Clerk Union: AUPE GSS Unit and Program: Unit 32 and Unit 33, Pediatrics and NICU Primary Location: Grande Prairie Rgnl Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 19-OCT-2026 Employee Class: Casual/Relief Date Available: 29-OCT-2026 Hours per Shift: 11.08 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Other Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Basic Computer skills. Familiarity with Connect care and WFM. Strong communication skills. Ability to establish strong working relationships with colleagues and patients and work within an interdisciplinary team. Adaptability to a constantly changing environment. Personal commitment to maintaining continuing competency and professional development. Ability to manage and effectively prioritize a variety of demands concurrently. Active participation and contribution to improving the work environment, an ability to meet the physical requirements including but not limited to sitting and standing for long periods, lifting, bending, twisting, squatting, pushing and pulling. Preferred Qualifications: WFM Liaison Role an asset. Proficiency with Connect Care.

What you’ll do

Coordinate communication among health professionals, departments, patients, and families while maintaining patient confidentiality. Support pediatric and NICU operations through appointment scheduling, staffing and payroll liaison duties, records and order processing, supply management, and other unit administration.

Requirements

Requires Grade 12 or equivalent and completion of an accredited Unit Clerk course or equivalent training program. Candidates need basic computer skills, familiarity with Connect Care and WFM, strong communication and prioritization abilities, adaptability, and the ability to work effectively with an interdisciplinary team and meet the role's physical demands.

Benefits

• Remote Retention Allowance

Listed skills

• basic computer skills · Preferred
• Appointment Scheduling · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Prioritization · Preferred
• adaptability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Basic Computer Skills
• Connect Care
• Workforce Management (WFM)
• Appointment Scheduling
• Staffing and Payroll Support
• Administrative Support
• Patient Records Management
• Order Processing
• Communication
• Prioritization
• Adaptability
• Interdisciplinary Teamwork
• Confidentiality
• Supply Ordering and Restocking

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Human Resources

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