ServiceNow Architect

Job summary

The role involves owning the overall ServiceNow architecture and providing technical oversight to a large delivery team. Key duties include leading architectural decisions across multiple modules and ensuring solutions are scalable and aligned with best practices.

Job details

ServiceNow Architect Alldus is working with a leading ServiceNow partner looking to add an experienced ServiceNow Architect to support a large, complex ServiceNow environment. This is a senior-level position requiring strong cross-module ServiceNow expertise, technical leadership and the ability to provide architectural oversight across a team of ServiceNow professionals. Key Responsibilities: Own and oversee the overall ServiceNow architecture and technical direction Provide architectural oversight across a large ServiceNow delivery team Ensure solutions are scalable, maintainable and aligned with ServiceNow best practices Lead architectural decisions across multiple ServiceNow modules Review solution designs and provide guidance to Developers, Consultants and Technical Leads Work closely with business and technical stakeholders to translate requirements into effective platform solutions Maintain platform governance, development standards and architectural consistency Identify technical risks and provide recommendations throughout the delivery lifecycle Key Experience & Requirements: Extensive ServiceNow architecture experience within large or complex environments Strong cross-module knowledge, particularly across: Customer Service Management (CSM) Hardware Asset Management (HAM) Software Asset Management (SAM) Strategic Portfolio Management (SPM) Experience providing technical/architectural leadership across large ServiceNow teams Strong understanding of ServiceNow platform architecture, integrations, data models and development best practices Experience working across multiple workstreams and managing architectural dependencies Strong stakeholder management and communication skills Ability to provide strategic direction while remaining technically knowledgeable CMA and/or CTA certification would be highly desirable Additional ServiceNow certifications are advantageous

What you’ll do

The role involves owning the overall ServiceNow architecture and providing technical oversight to a large delivery team. Key duties include leading architectural decisions across multiple modules and ensuring solutions are scalable and aligned with best practices.

Requirements

Candidates need extensive experience in ServiceNow architecture within complex environments and strong cross-module knowledge. CMA or CTA certifications are highly desirable, along with proven technical leadership skills.

Listed skills

• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ServiceNow Architecture
• Technical Leadership
• Customer Service Management (CSM)
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• Strategic Portfolio Management (SPM)
• Platform Governance
• Stakeholder Management
• Solution Design
• Integration Architecture
• Data Modeling
• Technical Risk Management

Job areas

• Software
• Technology
• Consulting
• Management & Leadership
• Data & Analytics

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