Store Manager - Retail

Job summary

Direct, plan, and evaluate daily store operations, including managing staff and assigning duties. Select merchandise and services, implement marketing strategies, resolve customer and supply issues, and conduct performance reviews.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Develop and implement marketing strategies Resolve issues that may arise, including customer requests, complaints and supply shortages Conduct performance reviews Supervise office and volunteer staff Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Direct, plan, and evaluate daily store operations, including managing staff and assigning duties. Select merchandise and services, implement marketing strategies, resolve customer and supply issues, and conduct performance reviews.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role is on-site and includes supervising staff.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Merchandise Selection
• Service Selection
• Marketing Strategy
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Performance Reviews
• Retail Management

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support