Night Audit Supervisor (Westin) - Full Time - Year Round

Job summary

The Night Audit Supervisor manages the hotel front office and cleaning staff during overnight hours while acting as the primary contact for guests. They are responsible for reconciling financial transactions, balancing accounts, and providing performance feedback to the team.

Job details

Year Round WHAT’S IN IT FOR ME? * Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. * Save on meals across resort restaurants and cafés, including Starbucks. * Receive exclusive discounts at all Blue Mountain-owned retail stores. * Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. * Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. WHAT’S IN IT FOR ME? * Hourly rate of $21.69 * Full Time Hours, Year-Round (11pm to 7am) * Health and Dental Benefits WHAT WILL I BE DOING? The Night Audit Supervisor at the Westin is responsible for managing the hotel front office and cleaning staff during the overnight hours, acting as the main contact person for hotel guests and other hotel departments during night shift. * Completing all daily front desk agents’ work; reconciling work from the day shift * Auditing, balancing, posting and reporting financial transactions to ensure accuracy and verify proper cash and credit handling procedures are followed, provide performance feedback as required * Supervising team of night cleaners at scheduled location; directs work, reviews work, provides performance feedback and coaching to night cleaning team in the hotel; ensures that workers complete tasks in a safe manner; submits health and safety incident reports as required. * Providing next day reports for Front Office, Housekeeping, Sales, Accounting, and Executive Offices including Bonvoy Award reports (Westin) * Delivering and retrieving luggage, laundry, faxes, packages, and all other guest request items WHAT DO WE NEED FROM YOU? * High School Diploma required * Completion of Accounting and/or Hospitality courses preferred * 1 year customer service experience required * Accounting experience preferred * Front Desk experience preferred *This job is posted to fill a current vacancy AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

What you’ll do

The Night Audit Supervisor manages the hotel front office and cleaning staff during overnight hours while acting as the primary contact for guests. They are responsible for reconciling financial transactions, balancing accounts, and providing performance feedback to the team.

Requirements

Candidates must have a high school diploma and at least one year of customer service experience. Preference is given to those with accounting or hospitality coursework and prior front desk experience.

Benefits

• Complimentary and discounted access to Blue Mountain attractions • Discounted meals at resort restaurants and cafes • Discounts at retail stores • Health and dental benefits • Free therapy and wellness resources

Listed skills

• Front Desk Operations · Preferred
• Customer service · Preferred
• Financial Reconciliation · Preferred
• Cash handling · Preferred
• Team Supervision · Preferred
• Reporting · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Night auditing
• Front desk operations
• Team supervision
• Financial reconciliation
• Customer service
• Performance feedback
• Health and safety compliance
• Reporting
• Cash handling
• Credit handling
• Coaching
• Accounting
• Auditing
• Housekeeping
• Customer Service
• Sales
• Front Office
• Incident Reporting
• Balancing (Ledger/Billing)

Job areas

• Hospitality
• Management & Leadership
• Finance & Accounting
• Customer Service & Support
• Administrative
• Night Audit Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers