Bilingual Client Services Coordinator

Location: Mississauga, Ontario (Hybrid) Training: On site will be required for the first few months. Language: Strong written and spoken English and French required. Salary: $27.00-28/hour Rotating Schedule: Monday to Friday 9am-5pm and 11am-7pm (Must be available and willing to work both shifts) Contract: ASAP until June 1st, 2027 About the Opportunity Our client, a respected organization in the non-profit sector, is seeking a Bilingual Client Services Coordinator to support a national stewardship program focused on environmental compliance. In this role, you will play a key part in helping organizations across Canada meet regulatory requirements, contributing to meaningful sustainability efforts. You will work closely with a collaborative, high-performing team, supporting client accounts, reporting, and invoicing processes. This is an ideal opportunity for someone who enjoys working at the intersection of client service, compliance, and data accuracy, while making a tangible impact. What’s in it for You Join a mission-driven organization that is committed to environmental sustainability and responsible practices. You will be part of a team that values collaboration, inclusion, and continuous learning, where your contributions directly support positive change. This role offers strong exposure to compliance and reporting processes, along with opportunities to grow your client service and financial coordination skills in a supportive environment. A comprehensive benefits package is included. Your Responsibilities You’ll guide clients through recycling regulations and compliance requirements across Canada In this role, you’ll manage client accounts, ensuring timely reporting and remittances You’ll follow up on documentation and support invoicing-related inquiries You’ll collaborate with internal teams and external partners to resolve client issues You’ll maintain accurate records and perform basic audit and reconciliation checks You’ll provide bilingual client support via phone and email Skills and Qualifications 2 to 3 years of experience in client services, administration, or account management Fluently bilingual in English and French, both written and spoken, with testing required Strong computer skills, including proficiency in Microsoft Office such as Excel and Outlook Exceptional attention to detail and strong organizational skills Financial literacy or experience with reporting and invoicing is an asset Experience with compliance or environmental regulations is considered a strong asset Note from the Hiring Manager “We’re looking for someone who enjoys building relationships with clients while staying organized behind the scenes. If you’re detail-oriented and motivated by meaningful work, you’ll thrive on this team.” Why Partner with Altis If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

The coordinator will guide clients through recycling regulations and manage accounts to ensure timely reporting and remittances. They will also handle invoicing inquiries and perform basic audit and reconciliation checks.

Candidates must be fluently bilingual in English and French with 2 to 3 years of experience in client services or administration. Proficiency in Microsoft Office and a background in financial reporting or environmental compliance is highly valued.

• Comprehensive Benefits Package

Identified from the job description. Confirm important requirements above.

• Bilingual English and French
• Client Services
• Account Management
• Microsoft Excel
• Microsoft Outlook
• Financial Literacy
• Reporting
• Invoicing
• Compliance
• Environmental Regulations
• Data Accuracy
• Audit and Reconciliation
• Administrative Support
• Organizational Skills
• Attention to Detail
• Communication

• Customer Service & Support
• Environmental & Sustainability
• Administrative
• Finance & Accounting
• Social Services

Minimum experience

2+ years

Apply by

Aug 27, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available