AE - Brand Ambassador (Sales Associate)

Job summary

The Brand Ambassador is responsible for providing an exceptional shopping experience by engaging with guests and helping them find products. They must also maintain store operations across the salesfloor, fitting room, and stockroom while adhering to company policies.

Job details

YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES * You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know! * You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs. * You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests. * You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. * You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy. * You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. * You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures. YOU'D BE GREAT FOR THIS ROLE IF: * You love interacting with people! * You're full of energy and can handle multiple tasks in a fast-paced environment. * You're available to work when guests shop (lookin' at your evenings, weekends & holidays!) * You love AE and Aerie products. * You've worked in retail before. #practicemakesperfect * You're at least 16 years of age. OUR BRAND AMBASSADORS LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your #AEOFamily. * They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. * They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) * They participate in store contests for the chance to win FREE merchandise and other exclusive prizes. American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law. For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume. PAY/BENEFITS INFORMATION: * Actual starting pay is determined by various factors, including but not limited to relevant experience and location. * Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. * Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE [https://hcml.fa.us2.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&dDocName=UCMFA03502570&RevisionSelectionMethod=LatestReleased&noSaveAs=1].

What you’ll do

The Brand Ambassador is responsible for providing an exceptional shopping experience by engaging with guests and helping them find products. They must also maintain store operations across the salesfloor, fitting room, and stockroom while adhering to company policies.

Requirements

Candidates must be at least 16 years of age and possess a passion for retail and customer interaction. Previous retail experience is preferred, along with the availability to work evenings, weekends, and holidays.

Benefits

• 40% Discount on AE and Aerie products • Seasonal discounts • Store contests • Paid sick leave • Paid time off • Holiday pay • Career advancement opportunities

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Problem solving
• Teamwork
• Product knowledge
• Retail operations
• Cash handling
• Inventory management
• Adaptability
• Interpersonal skills
• Brand Loyalty
• Time Off Management
• Positivity
• Selling Techniques
• Leadership
• Innovation
• Problem Solving
• Merchandising
• Performance Review
• Collections
• Customer Complaint Resolution

Job areas

• Retail
• Sales
• Customer Service & Support
• Brand Ambassador/Sales Associate
• Brand Ambassador
• Advertising and Marketing Professionals
• Demonstrators and Product Promoters