Reception - Concierge

Job summary

The concierge serves as the primary point of contact for residents and visitors, managing front-desk inquiries and communications. Additionally, the role involves performing basic accounting tasks and maintaining the resident file system.

Job details

Job Description RECEPTION – CONCIERGE Amica Glen Abbey Full Time $19.25 Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience. At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong. We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities. Become part of a team where you can make a real impact in the lives of others each and every day. The Opportunity: As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining professionalism. What you will be doing: Greet and interact with residents, visitors and members of the public in a friendly and professional manner Respond to front-desk inquiries by providing information about Answer phone calls, emails, and other messages redirecting to appropriate parties Perform basic accounting functions and provide assistance as required General administrative duties and maintaining the resident file system What you will bring: Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint. Previous experience in an office environment Flexibility to workdays, evenings and weekends Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted. #DirectService-Hiring-Amica #LI-DNI

What you’ll do

The concierge serves as the primary point of contact for residents and visitors, managing front-desk inquiries and communications. Additionally, the role involves performing basic accounting tasks and maintaining the resident file system.

Requirements

Candidates must have previous experience in an office environment and proficiency with the Microsoft Office suite. The role requires the flexibility to work days, evenings, and weekends.

Listed skills

• Front Desk Operations · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Administrative Support
• Front Desk Operations
• Microsoft Office
• Word
• Excel
• Outlook
• PowerPoint
• Communication
• Accounting Functions
• File Management
• Professionalism
• Administrative Functions
• Microsoft Excel
• Assisted Living
• Basic Accounting Functions
• File Systems
• Long-Term Care
• Microsoft Outlook
• Telephone Skills
• Microsoft PowerPoint
• Senior Living

Job areas

• Customer Service & Support
• Administrative
• Hospitality
• Concierge/Receptionist
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges