Warehouse Manager

Job summary

Manage the warehouse’s daily receiving, storage, distribution, shipping, returns, maintenance, and inventory operations while ensuring compliance with company policies and safety requirements. Lead and develop the warehouse team, improve operational processes, resolve customer service issues, and report on warehouse performance.

Job details

About Aosom Canada Aosom Canada Inc is an eCommerce company that specializes in home goods, and various other products. We are currently looking to fill the position of Warehouse manager to handle the daily operations of the warehouse 440,000sqf , including freight, shipping and receiving, returns, and parts. The successful applicant will maintain high levels of accuracy in day-to-day operations, lead and develop the warehouse team and provide impeccable customer service to our clients. Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly. If you have the knowledge and expertise in the distribution, eCommerce, shipping and logistics industry, we invite you to apply today. Responsibilities: Experience and knowledgeable in setting up and manage a distribution central warehouse, including but not limit to racking, equipment, shipping and receiving, operations Strategically manage warehouse in compliance with company’s policies and vision Oversee receiving, warehousing, distribution and maintenance operations Perform general maintenance of machinery used in the warehouse Manage the warehouse tools and equipment with scheduled inspection Knowledgeable of materials for shipping and receiving need Setup layout and ensure efficient space utilization Initiate, coordinate and enforce optimal operational policies and procedures Adhere to all warehousing, handling and shipping legislation requirements Maintain standards of health and safety, hygiene and security Manage stock control and reconcile with data storage system Liaise with clients, suppliers and transport companies Plan work rotations assign tasks appropriately and evaluate employees Recruit, select, orient, coach and motivate employees Manage customer service requests promptly and resolve issues quickly Produce reports and statistics regularly (IN/OUT status report, dead stock report etc) Receive feedback and monitor the quality of services provided Requirements: Fast learner with very strong technical and logical thought Proven work experience as a warehouse manager 5+ years experience in a warehouse manager’s role Expertise in warehouse management procedures and best practices Experience with retail / ecommerce warehouse operation Proven ability to implement process improvement initiatives Strong knowledge of warehousing Key Performance Indicators (KPIs) Hands on experience with warehouse management ERP software and databases Leadership skills and ability manage staffs Strong decision making and problem solving skills Excellent communication skills BS degree in logistics, supply chain management or business administration English and Mandarin will be an asset Why Join Aosom Canada? Work with one of the fastest-growing e-commerce companies in Canada. Opportunity to shape and scale a business with strong local autonomy and global resources. Dynamic, collaborative, and entrepreneurial culture where ideas are valued. Competitive compensation, performance incentives, and benefits package. Job Types: Full-time, Permanent Benefits: Dental care Extended health care Life insurance Paid time off Store discount Vision care Pay: Base CA$70,000.00 - CA$100,000.00 per year

What you’ll do

Manage the warehouse’s daily receiving, storage, distribution, shipping, returns, maintenance, and inventory operations while ensuring compliance with company policies and safety requirements. Lead and develop the warehouse team, improve operational processes, resolve customer service issues, and report on warehouse performance.

Requirements

Requires at least five years of warehouse management experience, including retail or e-commerce operations, and expertise in warehouse procedures, best practices, KPIs, and ERP software. A bachelor’s degree in logistics, supply chain management, or business administration is specified; strong leadership, communication, decision-making, and problem-solving skills are also required.

Benefits

• Dental Care
• Extended Health Care
• Life Insurance
• Paid Time Off
• Store Discount
• Vision Care

Listed skills

• Inventory Control · Preferred
• Process Improvement · Preferred
• Team Leadership · Preferred
• Customer service · Preferred
• Logistics · Preferred
• Decision Making · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Management
• Distribution Operations
• E-Commerce Warehouse Operations
• Shipping and Receiving
• Inventory Control
• Warehouse Management ERP Software
• Process Improvement
• Team Leadership
• Employee Coaching
• Customer Service
• Logistics
• Space Utilization
• Health and Safety Compliance
• Equipment Maintenance
• Decision-Making
• Problem-Solving

Job areas

• Logistics
• Management & Leadership
• Retail
• Transportation
• Customer Service & Support

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