Assistant Manager, Middle Office

Job summary

The role involves managing requirements and delivery for Calypso system enhancements while serving as the primary point of contact for clients and internal stakeholders. Responsibilities also include providing daily production support, investigating trade and data issues, and improving workflows across the trade lifecycle.

Job details

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Middle Office Manager Business Analyst for our Middle Office team supporting a major hedge fund client. A hybrid role partnering with clients, ops, and technology, delivering projects and enhancements while keeping day-to-day operations stable. Ideal for someone who thrives in a fast-paced, client-facing environment and can juggle competing priorities in parallel. Key Responsibilities Delivery & Solutioning • Own requirements and delivery for Calypso (Portfolio Management System) enhancements and client initiatives, end-to-end (requirements → build → SIT/UAT → production). • Translate business needs into practical, scalable solutions across front-to-back flows (trading, middle office, accounting). • Coordinate testing and sign-off; ensure solutions are production-ready. Client & Stakeholder Engagement • Primary contact for external clients and internal stakeholders. • Lead working sessions to define requirements and align on solutions. • Communicate changes clearly to technical and non-technical audiences. Production Support & Issue Resolution • Provide daily production support, including periodic client EOD coverage. • Investigate trade, valuation, PnL, and data issues across Calypso and upstream/downstream systems. • Drive root cause analysis and permanent fixes. Prioritisation & Ownership • Balance project work, enhancements, and production issues across competing client, internal, and BAU demands. • Provide clear visibility on status, risks, and dependencies. Process & Documentation • Identify and improve workflow gaps across trade lifecycle, valuations, settlements, and PnL. • Maintain clear documentation (specs, test suites, onboarding materials). Skills & Qualifications Bachelor's degree in Finance, Economics, or a related field; CFA charter (or progress toward) is beneficial. 4+ years of experience in middle office, operations, or trade support within a financial institution. Hands-on Calypso experience strongly preferred; similar systems (Murex, Summit, Sophis, Aladdin) also considered. Strong understanding of middle office workflows and trade lifecycle (bookings, lifecycle events, settlements, reconciliations, risk, PnL). Solid knowledge of Fixed Income and Credit Derivatives (Corporate Bonds, CDS, CDX). Proven hybrid BA / delivery / production support experience; comfortable in client-facing environments under time pressure. Excellent communication and stakeholder management skills across technical and non-technical audiences. We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement. Salary ranges from CAD $80,000.00 – CAD $90,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications. #LI-JS1 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

What you’ll do

The role involves managing requirements and delivery for Calypso system enhancements while serving as the primary point of contact for clients and internal stakeholders. Responsibilities also include providing daily production support, investigating trade and data issues, and improving workflows across the trade lifecycle.

Requirements

Candidates must have a bachelor's degree in Finance or Economics and at least 4 years of experience in middle office or trade support. Proficiency in Calypso or similar financial systems and a strong understanding of fixed income and credit derivatives are required.

Benefits

• Discretionary yearly bonus

Listed skills

• Business analysis · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Calypso
• Middle office
• Trade lifecycle
• Fixed income
• Credit derivatives
• Business analysis
• Stakeholder management
• Production support
• Requirements gathering
• UAT
• SIT
• Portfolio management
• Valuations
• Settlements
• PnL
• Corporate bonds
• Trade Lifecycle
• Middle Office
• Workflow Management
• Salesforce Apex
• Strong Work Ethic
• Acceptance Testing
• Accounting
• Financial Institution
• Chartered Financial Analyst
• Communication
• Credit Derivatives
• Economics
• Finance
• Fixed Income
• Fund Administration
• Hedge Funds
• Scalability
• Operations
• Portfolio Management
• Stakeholder Engagement
• Stakeholder Management
• Trading Strategy
• Root Cause Analysis

Job areas

• Finance & Accounting
• Technology
• Management & Leadership
• Consulting
• Middle Office Manager
• Investment / Portfolio Analyst
• Financial Analysts
• Financial and Investment Analysts