Catering service manager

Job summary

The manager is responsible for planning, directing, and evaluating daily catering operations, including budgeting and inventory control. They also oversee staff performance, recruit and train employees, and coordinate with clients for specialty functions.

Job details

Education: Secondary (high) school graduation certificate Experience: 5 years or more or equivalent experience Work setting Catering firm Tasks Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies Monitor revenues to determine labour cost Monitor staff performance Set staff work schedules Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Leading/instructing individuals Address customers' complaints or concerns Provide customer service Manage events Provide staff training Consult with clients regarding weddings, banquets and specialty functions Recruit, organize, train and manage staff Plan, organize, direct, control and evaluate daily operations Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Ability to multitask Employment terms options Evening Shift Morning Employment terms options On call Day Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

What you’ll do

The manager is responsible for planning, directing, and evaluating daily catering operations, including budgeting and inventory control. They also oversee staff performance, recruit and train employees, and coordinate with clients for specialty functions.

Requirements

Candidates must have a high school diploma and at least 5 years of relevant experience. Strong interpersonal, communication, and organizational skills are required to handle a fast-paced environment.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Budgeting · Preferred
• client relations · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Budgeting
• Staff Management
• Inventory Management
• Health and Safety Compliance
• Supplier Negotiation
• Client Relations
• Event Management
• Staff Training
• Recruitment
• Operational Planning
• Customer Service
• Performance Review

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support