Catalog Administrator

Job summary

Triage tickets, troubleshoot and escalate issues, perform storefront audits and quality assurance, and support retailer launches on the platform. Review audit reports, resolve errors to maintain data integrity, and verify and classify products to ensure accurate, high-quality storefronts.

Job details

Job#: 3055303 Job Description: Catalog Administrator Job Description The Retailer Implementation Team collaborates with Business, Product, and Engineering leadership teams to expand our client's service coverage and drive adoption across a broad portfolio of product features. This is a critical team within the Professional Services organization that plans, executes, and delivers projects efficiently. Working alongside other technical managers and administrators, the Catalog Administrator will manage both internal and external relationships while implementing key products (e.g., storefront, catalog tooling) that enhance the customer experience on a daily basis. Location: Canada (Remote) Duration: Initial 6-Month Contract with Extension Potential Type: Contract Pay: $35.00/HR CAD Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Mauncho Ogega at [email protected] Your Day-to-Day Triage tickets effectively Assist with daily tasks and special projects Identify and troubleshoot inconsistencies or issues and escalate them to the team Perform storefront audits and QA Assist with launching retailers on the platform Review audit reports and resolve errors to ensure data integrity Ensure accurate data and maintain a storefront aesthetic that reflects the highest standards Verify and classify products, directly influencing the customer experience Qualifications You Have: A high level of organization and attention to detail Strong problem-solving and communication skills The ability to manage multiple projects simultaneously with shifting priorities and tight deadlines Sound judgment and discretion when handling sensitive data Comfort working in ambiguous environments Proficiency with Google Workspace (Sheets, Docs) and Microsoft Office (Excel, Word) Experience with SQL and JIRA Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

What you’ll do

Triage tickets, troubleshoot and escalate issues, perform storefront audits and quality assurance, and support retailer launches on the platform. Review audit reports, resolve errors to maintain data integrity, and verify and classify products to ensure accurate, high-quality storefronts.

Requirements

Requires strong organization, attention to detail, problem-solving, and communication skills, along with the ability to manage multiple projects amid shifting priorities and tight deadlines. Candidates should exercise sound judgment with sensitive data, work comfortably in ambiguous environments, and be proficient with Google Workspace, Microsoft Office, SQL, and JIRA.

Benefits

• On-Demand Training
• Certification Preparation Resources
• Technical and Leadership Courses
• Certification Discounts

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Project management · Preferred
• Prioritization · Preferred
• Quality assurance · Preferred
• Google Workspace · Preferred
• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• SQL · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organization
• Attention To Detail
• Problem-Solving
• Communication
• Project Management
• Prioritization
• Data Integrity
• Quality Assurance
• Storefront Auditing
• Product Classification
• Google Workspace
• Google Sheets
• Google Docs
• Microsoft Office
• Microsoft Excel
• SQL

Job areas

• Administrative
• Retail
• Technology
• Customer Service & Support
• Data & Analytics

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