Sales Associate

Job summary

The Sales Associate is responsible for driving sales, managing customer accounts, and ensuring the storage facility remains clean, secure, and operational. They also provide support to the call center and assist at other locations as needed.

Job details

As a Sales Associate, you support your manager and customers at your storage location. You drive sales and make sure customers have a great experience - all while ensuring the site is safe, clean, and secure. Position is part time with option for more hours depending on demand and vacation/sick coverage, site located at 169 Ram Forest Road, Aurora. What You’ll Do * Drive Sales & Customer Growth – Sell storage solutions, follow up with leads, and stay ahead of competitors. * Deliver Great Customer Service – Ensure every customer interaction is positive, handle concerns, and maintain high standards. * Support the total business – Jump in when needed to assist with the Call Centre with customer inquiries and sales and support other sites occasionally. * Manage Payments & Accounts – Process transactions, follow up on late payments, and keep records up to date. * Keep the Facility Running Smoothly – Oversee daily inspections, ensure maintenance is handled, and monitor inventory levels. * Prioritize Safety & Security – Enforce security protocols, respond to emergencies, and be the first point of contact for after-hours incidents. * Stay Organized & Report – Track key metrics, report to the Site Manager, and keep records audit-ready. Who You Are ✔ Sales Driven Mindset – You know what it takes to close the deal and to meet targets. ✔ Adaptable & Flexible – You’re comfortable with shifting priorities and can pivot when business needs change. You can take on new technologies as they arise and use these systems to enhance the workplace. ✔ Strong Communicator – Whether assisting customers, interacting with colleagues, or reporting to leadership, you communicate clearly and effectively. ✔ Customer-Focused – You understand that great customer experiences drive business success and take pride in delivering top-notch service. ✔ Detail-Oriented & Organized – You stay aware of policies, procedures, safety, and security while keeping things running smoothly. Qualifications & Requirements * Ability to work full-time during site opening hours, and occasional after-hours availability as required. * 1+ years of sales experience in retail, hospitality, or sales. * Technical skills to manage multiple systems for site operations and learning. What We Offer * Part-time role: Salary plus opportunity to earn monthly bonuses. * All: Discounted storage for personal use at your facility. About Us At Apple Self Storage, we’re a proudly Canadian, family-owned company focused on making storage simple and stress-free. With locations across the country and continued growth, we offer great opportunities for career advancement. What makes us different? Our team. Many of our employees have been with us for year, and we foster a supportive environment where people feel valued. Our senior management team is accessible, down-to-earth, and invested in the success of every employee. We’re also committed to giving back to the communities we serve, supporting organizations like The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and Southern New Brunswick Flood Victims. Joining Apple Self Storage means being part of a company that values its people, encourages growth, and is always looking ahead. Monday, Wednesday, Friday 9 a.m. -5 p.m.

What you’ll do

The Sales Associate is responsible for driving sales, managing customer accounts, and ensuring the storage facility remains clean, secure, and operational. They also provide support to the call center and assist at other locations as needed.

Requirements

Candidates must have at least one year of sales experience in retail, hospitality, or a related field. Proficiency in managing multiple operational systems and the ability to work during site opening hours are required.

Benefits

• Monthly bonuses • Discounted storage for personal use

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Account Management · Preferred
• record keeping · Preferred
• Sales · Preferred
• Communication · Preferred
• Reporting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Account management
• Transaction processing
• Facility maintenance
• Security protocols
• Inventory management
• Communication
• Problem solving
• Technical proficiency
• Record keeping
• Reporting
• Adaptability
• Time management
• Business Success
• Inventory Monitoring
• Record Keeping
• Auditing
• Management
• Customer Service
• Leadership
• Operations
• Prioritization
• Customer Inquiries
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Retail
• Security & Safety
• Administrative
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons