Area Manager, Channel Retail

Job summary

You will lead and develop a diverse team to drive Apple's business performance and revenue objectives across an assigned territory. This involves working in-store to coach team members, maintain merchandising standards, and build impactful relationships with partner resellers.

Job details

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. In this position, you will be a leader and an inspirational coach, spending your days working alongside your team, coaching, developing and role-modeling the behaviors of a successful sales person. You will help your team build impactful relationships across multiple partner resellers while cultivating your own relationships with partner senior leadership. Adaptable and flexible by nature, you’re a clear and direct communicator and aware of your impact on others. Through your leadership and influence, you will inspire and motivate your team and partners to exceed their goals. You will review and communicate business results and promotions daily with your team and partners to grow share. You will focus on achieving sales results — discovering new opportunities to grow the Apple business, enhance business partner relationships, and enrich customers’ lives through Apple products. In this position, you will spend all of your time in store with your team and Apple partner resellers. Your work hours will be based on business needs and require you to work weekends and evenings and commute between different store locations, including up to 30% travel. You will be required to provide your own reliable transportation. DESCRIPTION In this role, you will: - Lead and develop a diverse team of individuals responsible for driving Apple’s business and achieving peak performance in revenue and objectives across an assigned territory - Work alongside team members in the store to demonstrate sales and growth strategies, ensure an exceptional Apple customer experience, and role model successful behaviors for your team - Provide encouragement and support to team members, including training, coaching, and check-ins to ensure your team can build deep product knowledge, overcome objections, and successfully advocate for Apple solutions - Hold your team accountable for ensuring all Apple fixtures, product exposures and merchandising elements in a territory are up to date and maintained according to Apple's standards and planogram per store; This includes inspecting and driving effective merchandising roll-out and compliance through oversight, coaching, surveys, and quality audits - Develop impactful relationships with partner resellers at the store and district leadership levels to deliver training, demos, and ensure that partners are aware of the latest sales promotions - Deliver frequent business reviews and performance updates to partner senior and store leadership MINIMUM QUALIFICATIONS Typically requires a minimum of 5 years of related experience Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support Outstanding collaboration and influencing skills Ability to communicate effectively, listen actively, and build strong relationships internally and externally PREFERRED QUALIFICATIONS Empathy and tenacity to support the needs of a diverse team, navigate ambiguity, and embrace change Ability to prioritize time effectively and work independently High level of integrity, trust, and accountability to do what’s right Ability to motivate and inspire others and advocate for Apple’s values Background leading or supporting a technology sales or solution-based selling team and/or inspiring others within a dynamic, customer-centric environment is a plus Familiarity with the channel reseller market is desirable

What you’ll do

You will lead and develop a diverse team to drive Apple's business performance and revenue objectives across an assigned territory. This involves working in-store to coach team members, maintain merchandising standards, and build impactful relationships with partner resellers.

Requirements

The role requires a minimum of 5 years of related experience and a proven ability to lead, develop, and inspire inclusive teams. Candidates must possess outstanding collaboration skills and the ability to effectively communicate and build relationships with both internal and external stakeholders.

Listed skills

• adaptability · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Coaching · Preferred
• Business analysis · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales leadership
• Coaching
• Team development
• Relationship management
• Business analysis
• Merchandising
• Performance management
• Communication
• Influencing
• Strategic planning
• Product knowledge
• Customer experience
• Conflict resolution
• Accountability
• Adaptability
• Overcoming Objections
• Technology Sales
• Product Knowledge
• Empathy
• Influencing Skills
• Business Results
• Advocacy
• Motivational Skills
• Apple Products
• Auditing
• Customer Service
• Performance Management
• Sales
• Selling Techniques
• Leadership
• Growth Strategies
• Innovation
• Planogram
• Tenacity
• Prioritization

Job areas

• Sales
• Management & Leadership
• Retail
• Technology
• Retail Channel Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

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