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APPLY

Verified Job Source

Apply Digital is a global partner specializing in agentic customer experiences, leveraging cross-industry expertise to transform brands and foster customer loyalty.

Vancouver, BC

Business Consulting and Services
501–1,000 people

About

APPLY is a global ACx (Agentic Customer Experience) partner — client-obsessed, built for a new era, and convinced that the next generation of customer experiences will be built by people who can connect the dots others don't see. Our 650+ specialists came from iconic retailers, famous brands, and renowned consultancies. Different paths, same conviction: craft mastery and agentic intelligence, applied together, in deliberate service of the customer. Agentic isn't a layer we bolt on. It runs through everything — strategy, experience, delivery. Real capability, not pilots and promises. What we learn from one industry sharpens what we do in the next, and back again. The cross-pollination compounds. Loyalty becomes fandom. Fandom becomes growth. We've helped transform companies like Arc'teryx, Lululemon, Kraft Heinz, the NFL, Moderna, and Atlassian. We apply. So you can move faster without leaving behind what makes the work worth doing. applydigital.com

Open positions

Senior Experience Designer, UI Design (Contractor)

Remote

ABOUT APPLY   APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.   LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to…

Technology Director (Customer Experience Solutions)

Remote

ABOUT APPLY   APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.   LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, wor…

Business Development Senior Manager, Sports & Media

Remote · Canada, United States

The Senior Manager will drive growth for the Sports & Media vertical by independently developing target accounts and managing complex enterprise sales cycles. Responsibilities include executing account-based marketing strategies, leading client pursuits, and collaborating with internal teams to close new business.

Payroll & Rewards Operations Lead

Hybrid · Toronto

The Payroll & Rewards Operations Lead will oversee global payroll execution, benefits administration, and HRIS system integrity. They will also partner with finance for reconciliations and leverage data to provide strategic insights for the People & Culture team.

HubSpot CRM & CMS Specialist (Part-time Contract)

Remote · Canada

The specialist will lead the configuration and optimization of HubSpot CRM and CMS, including managing integrations, workflows, and reporting. They will also oversee the launch of the client's website on HubSpot, handling content migration, SEO requirements, and quality assurance.

Agentic UX Designer (Contract)

Remote · Canada

The designer will synthesize complex legacy workflows into a unified information architecture and build high-fidelity prototypes for an AI-driven platform. They will also facilitate stakeholder alignment and conduct rapid usability testing to validate design decisions.

Talent Lead (Contract)

Hybrid · Toronto

The Talent Lead will own the global recruitment function, setting hiring strategy and managing executive-level searches while actively contributing to full-cycle recruitment. They will partner with business leaders to align talent strategy with company goals and drive process efficiency through AI and data-driven insights.

Director of AI

Hybrid · Toronto

Lead the technical strategy, architecture, and delivery of AI applications from discovery through production. Collaborate with client stakeholders to identify AI opportunities and translate them into scalable, reliable technical roadmaps.

Senior IT Analyst

Hybrid · Toronto

The Senior IT Analyst will serve as the technical escalation point for complex user issues and manage internal platforms including identity, endpoint, and cloud infrastructure. They will also lead IT projects, ensure security compliance, and mentor junior staff to drive operational efficiency.

Senior Project Manager

Remote · Canada

Lead complex digital projects and programs from initiation to completion while managing scope, roadmaps, and budgets. Oversee agentic and AI-enabled delivery by ensuring human review of AI outputs and maintaining clear project guardrails.

Principal Agentic Engineer - Talent Pipeline

Hybrid · Toronto

You will architect and deliver enterprise-scale, AI-native solutions while leading teams of coding agents to implement software at speed. Additionally, you will mentor engineering staff and collaborate with cross-functional teams to drive technical vision and business objectives.

MarTech Solutions Architect

Remote · Canada, Spain, United States

Lead the end-to-end implementation of MarTech solutions, including CDPs and marketing automation platforms, while providing expert technical guidance. Collaborate with project managers and engineers to define requirements and ensure successful delivery of client-facing technical projects.

Senior Product Consultant

Hybrid · Vancouver

The Senior Product Consultant owns the product vision, requirements management, and ROI for client projects. They are responsible for organizing digital product development, facilitating stakeholder communication, and ensuring high-quality delivery through strategic planning.

Senior Product Consultant - Talent Pipeline

Remote · Canada

The Senior Product Consultant owns the product vision, requirements management, and ROI for client digital products. Responsibilities include creating product roadmaps, defining PRDs, and managing end-to-end product development and optimization.

Strategy Lead

Remote · Canada

Lead Agentic Customer Experience (ACx) initiatives to help clients grow through intelligent and relevant brand experiences. Build senior client relationships and partner with cross-functional teams to execute strategies and evolve the strategic practice.

VP, Experience

Remote · Canada, United States

Lead the Experience Design and Product Management disciplines to elevate the Agentic Customer Experience (ACx) practice. Accountable for the financial health, growth, and strategic AI transformation of the department while serving as a senior advisor to clients.

Senior Director, Business Development

Remote · Canada, United States

Manage territory sales plans and perform outreach to tier 1 prospects to meet aggressive growth targets. Lead internal pursuit teams in proposal development and collaborate with alliance partners and client partners to close high-value deals.