Welcome to a new Approach. Something great is about to happen.
Montréal, Quebec
Travel is not about checklists or selfies, it is how we feed our soul. It allows us to experience cultures, to touch history, to bond with strangers, to reconnect as people. There is no right or wrong way to travel, but there are good and bad experiences. Most people have already had a bad experience. We have. We learned from it. Approach is founded on the principle that every tour should be positive and energizing – an experience in enlightening discussions, in stimulating discoveries, in honest food, in restful sleep. Because of that conviction, every Approach group tour is thoughtfully crafted in-house based on our own personal travel moments. Each dedicated Group Guru is recruited. Each location is scouted. Each local expert is certified. Each restaurant is tasted. Each bed is slept in. We’re that committed to your experience. Welcome to a new Approach.
On-site · Montréal
The role involves managing the end-to-end customer service process across phone, email, and chat to ensure a positive post-booking experience. Key duties include providing travel information, finalizing payments, and maintaining the CRM database to build customer loyalty.
