AW

Arctic Wolf

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Arctic Wolf is a leader in Security Operations, offering cloud-native solutions and expert concierge services to enhance organizations' cybersecurity and reduce risk.

Eden Prairie, Minnesota

Computer and Network Security
1,001–5,000 people

About

Every year new technologies, vendors, and solutions emerge—yet despite this constant innovation, high-profile breaches are all over the headlines. In response, organizations have scrambled to develop a better security posture, but the dizzying array of options leaves resource-constrained IT and security leaders wondering how to proceed. Enter Arctic Wolf, the market leader in Security Operations. Using the cloud-native Arctic Wolf Aurora Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Security Awareness, and Incident Response; each delivered by our Concierge Delivery Model. Highly-trained security experts work as an extension of internal teams to provide 24×7 monitoring, detection and response, as well as ongoing risk management to proactively protect organizations while continually strengthening their security posture.

Open positions

Principal Information Security Engineer

Remote · Ontario, Canada

The Principal Information Security Engineer will define technical security strategy and lead the development of scalable security capabilities across the enterprise. This role involves hands-on engineering, architectural oversight, and serving as a trusted technical advisor to leadership.

Vice President, Product Management (Endpoint Security)

Hybrid

The Vice President of Endpoint Security Product Management will define and execute the global strategy for the endpoint security portfolio, including financial targets and go-to-market execution. This leader will oversee the entire product lifecycle, drive innovation, and manage cross-functional teams to ensure alignment with market needs and revenue growth.

Leave and Accommodations Administrator

Remote · Ontario, Canada

The Leave and Accommodations Administrator manages employee leave of absence, disability, and workplace accommodation programs across multiple jurisdictions. This role acts as a primary point of contact for stakeholders and ensures compliance with company policies and legal requirements.

Senior Product Manager - Managed Security Services (Onboarding)

Hybrid

The Senior Product Manager will lead the strategy and execution of the customer onboarding experience to ensure seamless integration into the Arctic Wolf ecosystem. They will collaborate across engineering, product, and customer success teams to prioritize initiatives and optimize onboarding workflows through data-driven insights.

Professional Services Engineer 1

On-site · Waterloo

Lead technical implementations and deployments of Arctic Wolf solutions, providing troubleshooting and technical guidance to customers and partners. Coordinate with customer stakeholders and internal teams to resolve technical issues, assess needs, and identify opportunities for product and process improvements.

Principal, S2 Workforce Strategy and Intelligence Lead

On-site · Waterloo

The Principal Workforce & Productivity Analytics Lead will establish a comprehensive intelligence framework to quantify workforce productivity, operational efficiency, and value realization across the Security Services organization. This role involves partnering with leadership to provide data-driven insights that inform staffing, automation strategy, and product roadmap priorities.

Senior Director, Product - Threat Intelligence & Detections

Hybrid · Waterloo

The Senior Director will define and evangelize the commercial strategy and product roadmap for threat intelligence, threat hunting, and detection engineering. They will collaborate with cross-functional teams to align product vision with company goals and drive innovation in security operations.

Staff Software Developer - Endpoint Security

Remote · Ontario, Canada

The Staff Developer will lead technical execution and project delivery for agent-based cybersecurity services across Windows, Mac, and Linux platforms. They are responsible for driving technical excellence, mentoring engineering staff, and collaborating with cross-functional teams on system design.

R&D Tools Senior Developer

Remote · Ontario, Canada

The R&D Tools Senior Developer will administer, configure, and support Jira and Confluence cloud instances while driving tool adoption across R&D teams. This role involves collaborating with IT to maintain lab environments and developing user training to ensure tooling meets organizational needs.

Channel Account Manager - Western Canada

Remote · Alberta, Canada

The Channel Account Manager will develop and execute strategic growth plans for partners across Western Canada to drive revenue and pipeline. They will act as the primary owner of the partner ecosystem, fostering relationships with executives and sales teams to ensure joint go-to-market success.

Customer Success Manager - Commercial

Hybrid · Waterloo

The Customer Success Manager is responsible for managing a portfolio of commercial customers, driving renewals, and identifying expansion opportunities through consultative selling. They will also ensure customer satisfaction by conducting quarterly account reviews and managing customer issues effectively.

Business Systems Manager - NetSuite

On-site · Waterloo

The Business Systems Manager will configure and maintain NetSuite as the core ERP while partnering with stakeholders to ensure scalable solutions for finance and procurement processes. This role also involves leading system change initiatives, providing production support, and ensuring alignment with enterprise standards and data integrity.

Senior Developer - Detection Platform

Remote · Ontario, Canada

The Senior Developer will build and maintain large-scale data pipelines and detection systems to enhance threat intelligence and security operations. They are responsible for delivering major product features, mentoring junior team members, and driving technical excellence across the development lifecycle.

Senior Software Developer - Real-Time Processing Platform

On-site · Waterloo

Design and develop core components of a real-time detection and event processing platform capable of handling trillions of events per day. Collaborate with cross-functional teams to enhance scalability, reliability, and performance of cloud-native distributed systems.

Vice President, Concierge Security

On-site · Waterloo

The Vice President of Concierge Security will define and execute the vision for a scalable, global concierge program while modernizing operations through AI and automation. This role involves acting as a trusted advisor to senior customer stakeholders and overseeing incident response coordination to ensure high-touch service delivery.