Sales Assistant

Company Description Aromatica Parfums is a modern fragrance house founded in Vancouver that blends artistry, emotion, and craftsmanship to create story-driven scents. Each perfume is hand-crafted with high-quality ingredients, thoughtful design, and a strong focus on individuality, making luxury fragrance more accessible. The brand celebrates self-expression through scent and is expanding from its online store into boutiques across Canada and beyond. Aromatica collaborates with creators and storytellers, offering exclusive collections that combine sustainability, authenticity, and meticulous craftsmanship in every bottle. Role Description The Sales Assistant is a full-time, on-site role based in New Westminster, BC. This role is responsible for welcoming customers, offering personalized product recommendations, and providing exceptional in-store service that reflects Aromatica’s brand values. Day-to-day tasks include engaging guests in scent discovery, explaining fragrance notes and collections, processing sales transactions, and maintaining a clean, visually appealing retail environment. The Sales Assistant will also restock shelves, organize displays, support inventory counts, and assist with in-store events or promotions. Collaboration with the retail team to meet sales targets and contribute to a warm, inclusive customer experience is essential. Qualifications Strong interpersonal skills and customer service abilities to build rapport, understand needs, and create welcoming, inclusive experiences. Clear and professional communication skills, including active listening and the ability to explain product features and fragrance stories. Sales skills and a results-focused mindset, with the ability to recommend products, handle objections, and support achievement of store targets. Organization skills to manage stock, maintain displays, and handle multiple customer interactions efficiently. Interest in fragrance, fashion, or beauty retail and willingness to learn about Aromatica’s collections and brand story. Ability to stand for extended periods and perform basic physical tasks associated with retail work. Prior experience in retail, hospitality, or customer-facing roles is an asset. Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.

The Sales Assistant is responsible for welcoming customers and providing personalized fragrance recommendations to drive sales. Key tasks include processing transactions, maintaining store aesthetics, and supporting inventory and promotional events.

Candidates should possess strong interpersonal and communication skills with a results-focused mindset toward sales targets. Prior experience in retail or hospitality is an asset, along with the ability to work a flexible schedule.

• Customer servicePreferred
• OrganizationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Interpersonal Skills
• Professional Communication
• Active Listening
• Sales Skills
• Objection Handling
• Organization
• Inventory Management
• Visual Merchandising
• Product Recommendation

• Retail
• Sales
• Customer Service & Support
• Hospitality

Minimum experience

0+ years

Apply by

Feb 17, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available