IT Control Specialist

Job summary

The IT Controls Specialist will manage the IT Governance Control program, coordinate IT audits, and oversee ITIL process improvements. They will also provide project management leadership for initiatives aimed at strengthening IT controls and enhancing operational efficiency.

Job details

Job Description: At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same. We're searching for an IT Controls Specialist to support the Office of the CIO core governance activities, including IT Governance Controls (ITGC), internal and external IT Audits and ITIL Processes. In addition to supporting core IT processes, the IT Controls Specialist will Project Manage initiatives to improve, remediate and establish IT processes and other governance-focused initiatives. What You'll Be Doing: IT Governance and Controls Run the IT Governance Control (ITGC) program, coordinating monthly and quarterly ITGC tests. Consolidate and report on ITGC results. Conduct Root Cause Analysis on deviations and work with IT leaders to design appropriate remediation approaches Coordinate and project manage the implementation of remediation approaches and test effectiveness. Support internal and external audits IT Value Processes Work with IT Leaders to develop IT Key Performance Indicators and measures of IT Value and associated targets. Consolidate and report on IT KPI / Value results. Conduct Root Cause Analysis on deviations and work with IT leaders to design appropriate remediation approaches Coordinate and project manage remediation approaches and test effectiveness. Work with IT Leaders to build and improve ITIL processes Drive process improvement, automation, and simplification initiatives to enhance efficiency and reduce manual effort Project Management Provide project management expertise and leadership for assigned IT projects and programs. Lead cross-functional efforts to strengthen IT controls, improve governance processes, and support continuous compliance through structured project management practices. Who You Are: Bachelor’s degree in business, engineering, IT or a related field, or equivalent experience Experience with and understanding of IT Governance Controls Experience in and understanding of ITIL Strong communication and organization skills. COBIT Preferred 5+ years of experience in IT roles 3+ years of project management or ITGC experience Reporting experience ServiceNow ITIL, ITSM, NIST PMP, CAPM, CPMP, Prince2 ServiceNow What We Offer: Hybrid work model, allowing employees to balance remote and in-office work. Competitive Salary and Bonus. Benefits and Pension Plan. Product Allowances. Training & Development Programs. Tuition Reimbursement. Commitment to Corporate Social Responsibility. A chance to explore and learn more about the Wine industry. COMPENSATION: Budgeted Range – $75,072 - $103,224. The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

What you’ll do

The IT Controls Specialist will manage the IT Governance Control program, coordinate IT audits, and oversee ITIL process improvements. They will also provide project management leadership for initiatives aimed at strengthening IT controls and enhancing operational efficiency.

Requirements

Candidates must hold a bachelor's degree in business, engineering, or IT, along with at least 5 years of experience in IT roles. Proficiency in IT governance, ITIL processes, and project management methodologies is required, with professional certifications like PMP or COBIT considered an asset.

Benefits

• Hybrid work model
• Competitive salary
• Bonus
• Benefits
• Pension plan
• Product allowances
• Training & development programs
• Tuition reimbursement
• Corporate social responsibility

Listed skills

• Project management · Preferred
• Root Cause Analysis · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• IT Governance
• ITGC
• ITIL
• Project Management
• Root Cause Analysis
• KPI development
• Process improvement
• Automation
• ServiceNow
• ITSM
• NIST
• COBIT
• PMP
• CAPM
• CPMP
• Prince2
• Organizational Skills
• Auditing
• Certified Associate In Project Management
• Control Objectives For Information And Related Technology (COBIT)
• Communication
• Corporate Social Responsibility
• External Auditing
• Governance
• Leadership
• ITIL 4
• Internal Auditing
• IT Service Management
• IT General Controls (ITGC)
• Key Performance Indicators (KPIs)
• Project Management Professional Certification
• PRINCE2 (PRojects IN Controlled Environments 2)
• Process Improvement
• Coordinating

Job areas

• Technology
• Management & Leadership
• Finance & Accounting
• Food & Beverage
• Controls Specialist
• IT Specialist / Engineer
• Information and Communications Technology User Support Technicians
• Computer User Support Specialists

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