Senior Regional Manager, Estates East

Job summary

The Senior Regional Manager will oversee regional winery operations, retail sales, and hospitality experiences to drive brand loyalty and profitability. They will also collaborate with internal stakeholders on property maintenance, capital investments, and destination marketing initiatives.

Job details

JOB DESCRIPTION: At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same. We are currently recruiting for a passionate, Senior Manager, Regional Estates to manage all regional wineries in Ontario. This role will be responsible for the achievement of goals and objectives by delivering retail sales and winery experiences that build brand loyalty while driving sustainable profitability and ensure programs and initiatives are aligned with brand strategies. The Senior manager, Regional Estates will be working with DTC to ensure our members feel valued and receive key benefits along with ensuring representation at key regional wine associations to build destination awareness, driving consumers to us. The senior Manager, Regional Estates role will be working with key stakeholders on ensuring estate properties are maintained and adhere to safety regulations that support the wellbeing of our employees and guests. Key Responsibilities * Working with visitor experience managers, establish key plan deliverables including annual operational & temp labour objectives. * Design & implement estate experiences and key priorities to drive annual objectives. Work with estate partners to ensure experiences and hospitality (food service) are delivering acceptable margins to meet profit objectives. Identify and recommend/ implement margin enhancing opportunities throughout retail, experiences, and restaurant offerings. * Collaborating with brand to develop key messages and ensure destinations are well marketed and known as a place to visit within the community and out in the broader space (trip advisor etc.), as well as participating in related regional associations. * Working with brand on social media & PR to deploy destination marketing initiatives, consumer awareness campaigns and announcements / outreach for special events/ ticket sales. * Collaborate with Estate Manager and Talent Acquisition for key positions and assist with seasonal recruiting. Oversee the development of training materials to create an integrated, motivated team with a positive work environment fostering teamwork in driving required results. Daily, Weekly communications with team as well as management on initiatives. * Partnering with key internal stakeholders to identify capital needs and improvements to estate properties. Develop & submit CIM (Capital Investment Model) to support financial request(s). Work with various suppliers/ vendors on quotes, design plans, payment requests etc., to ensure approved projects are managed on time and within budget/scope. * Ongoing assessment of repairs and maintenance issues across estate properties. * Collaborating with DTC group to align on membership perks and estate responsibilities as it pertains to wine club benefits. Ensure all guests are well taken care of and we meet our sales objectives on memberships and enhance our retention rate. Qualifications/ Experience/ Education * University Degree in Business or equivalent (preferred MBA) * 6-8 years in winery retail and hospitality as well as food service experience. * International Wine knowledge and experience * Proven strategic thinking and long term planning aptitude and track record * Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook) * Ability to clearly communicate with internal and external parties both verbally and in writing * Strong organizational skills and ability to multi-task and prioritize under pressure * Passionate and highly motivate * Strong leadership background/experience * Thrives in a fast-paced environment * Plus WSET 2 or 3 What we offer: * Competitive salary and bonus * Benefits and Pension Plan * Product Allowances * Tuition reimbursement * Training & Development Programs * An opportunity to learn about the world of wine Compensation: Budgeted Range – ($110,773- $152,313) The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

What you’ll do

The Senior Regional Manager will oversee regional winery operations, retail sales, and hospitality experiences to drive brand loyalty and profitability. They will also collaborate with internal stakeholders on property maintenance, capital investments, and destination marketing initiatives.

Requirements

Candidates must possess a university degree in business or an MBA, along with 6-8 years of experience in winery retail, hospitality, and food service. Strong leadership, strategic planning skills, and proficiency in Microsoft Office are essential for this role.

Benefits

• Competitive salary
• Bonus
• Benefits
• Pension plan
• Product allowances
• Tuition reimbursement
• Training and development programs

Listed skills

• Recruitment · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic thinking
• Long-term planning
• Retail management
• Hospitality management
• Food service management
• International wine knowledge
• Leadership
• Budget management
• Project management
• Communication
• Organizational skills
• Microsoft Office
• Destination marketing
• Public relations
• Team development
• Recruitment
• Developing Training Materials
• Brand Loyalty
• Brand Strategy
• Organizational Skills
• Wine & Spirit Education Trust (WSET) Certification
• Planning
• Microsoft Word
• Microsoft Excel
• Management
• Investments
• Food Services
• Sales
• Marketing
• Microsoft Outlook
• Multitasking
• Microsoft PowerPoint
• Restaurant Operation
• Retail Sales
• Retention Rate
• Strategic Thinking
• Master Of Business Administration (MBA)
• Teamwork

Job areas

• Management & Leadership
• Hospitality
• Retail
• Food & Beverage
• Sales
• Regional Manager
• Territory / Regional Sales Manager
• Sales and Marketing Managers
• Sales Managers

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