Senior Appian Developer

Job summary

Leads L2/L3 troubleshooting, incident resolution, root cause analysis, and preventive improvements to maintain production system stability, performance, and service continuity. Supports releases and change activities, documents support procedures, drives automation, and mentors team members while ensuring security and governance compliance.

Job details

Senior Appian Developer – BPM, Workflow, IDP & RPA Toronto, ON Hybrid - 3 days at client office Skills: Digital : Appian BPM - Business Process Management(BPM) & Appian Workflow, IDP and RPA Experience Required: 6-8 Years Role Description: Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews. Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs. Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents. Drives problem management by addressing recurring issues through root cause fixes and automation. Enhances system performance and resilience through targeted improvements and tuning. Supports change and release activities to ensure smooth, low-risk deployments. Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity. Maintains runbooks and documentation to improve support efficiency. Drives automation to reduce manual effort and improve response times. Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.

What you’ll do

Leads L2/L3 troubleshooting, incident resolution, root cause analysis, and preventive improvements to maintain production system stability, performance, and service continuity. Supports releases and change activities, documents support procedures, drives automation, and mentors team members while ensuring security and governance compliance.

Requirements

Requires 6–8 years of experience with Appian BPM and workflow, IDP, and RPA. The role also calls for production support expertise, complex issue resolution, monitoring, automation, and collaboration across teams.

Listed skills

• Change Management · Preferred
• Incident Management · Preferred
• Root Cause Analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Appian BPM
• Business Process Management
• Appian Workflow
• Intelligent Document Processing
• Robotic Process Automation
• Production Support
• Root Cause Analysis
• Incident Management
• Problem Management
• Application Monitoring
• Performance Tuning
• Change Management
• Release Management
• Automation
• Runbook Documentation
• Security and Governance

Job areas

• Technology
• Software
• Customer Service & Support

More jobs from Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!