Accounts Receivable Coordinator

Job summary

The coordinator manages customer payments, billing accuracy, and receivable records while supporting collection efforts for overdue accounts. They are also responsible for reconciling accounts, resolving discrepancies, and assisting with internal and external audits.

Job details

Job Description Overview: We are seeking a detail-oriented and proactive Accounts Receivable (AR) Coordinator to join our finance team. The ideal candidate will be responsible for managing customer payments, ensuring accuracy in billing and receivable records, and supporting collection efforts. This role requires strong organizational skills, attention to detail, and the ability to collaborate across departments while working with limited supervision. Essential Duties and Responsibilities: Prepare, post, verify, and record customer payments and related transactions. Maintain and update customer files, including contact information and account records. Follow up on overdue accounts by drafting correspondence, identifying delinquent accounts, and contacting customers to request payment. Generate AR status and customer account reports as requested by management. Research and resolve customer discrepancies, collaborating with other departments as needed. Partner with customers and internal teams to reconcile accounts receivable periodically. Maintain an up-to-date billing system, ensuring accuracy in billing records and transactions. Monitor and process receivable holds/releases, securing proper approvals before releasing holds. Assist with documentation requests during internal and external audits. Adhere to established standard operating procedures (SOPs) and perform duties effectively with limited supervision. Perform other duties as assigned. Knowledge and Skills: Strong understanding of accounts receivable processes, billing, collections, and reconciliations. Basic knowledge of accounting principles (GAAP) and audit/compliance requirements. Proficiency with accounting/ERP systems and Microsoft Office Suite, especially Excel. Excellent attention to detail with strong organizational and time management abilities. Effective analytical and problem-solving skills to research and resolve account discrepancies. Strong written and verbal communication skills for customer and internal correspondence. Customer service mindset with the ability to manage overdue accounts diplomatically. Ability to work independently with limited supervision while following established SOPs. Team-oriented with strong collaboration skills across departments. High level of integrity and confidentiality when handling sensitive financial information Required Qualifications: Associate’s degree in accounting, Finance, or related field (bachelor’s preferred) or equivalent work experience. 2+ years of accounts receivable or accounting experience. Strong attention to detail, accuracy, and organizational skills. Proficiency with accounting software and MS Office (Excel, Word, Outlook). Excellent communication and customer service skills. Ability to manage multiple priorities and meet deadlines. Working Conditions: Office Only: Typically works in an office environment Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time Any travel requirements N/A

What you’ll do

The coordinator manages customer payments, billing accuracy, and receivable records while supporting collection efforts for overdue accounts. They are also responsible for reconciling accounts, resolving discrepancies, and assisting with internal and external audits.

Requirements

Candidates should have an associate's degree in accounting or finance (bachelor's preferred) and at least 2 years of experience in accounts receivable. Proficiency in accounting software and MS Office, particularly Excel, is required.

Listed skills

• Time management · Preferred
• Collections · Preferred
• Customer service · Preferred
• ERP systems · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Billing
• Collections
• Account Reconciliation
• GAAP
• ERP Systems
• Microsoft Excel
• Time Management
• Problem Solving
• Written Communication
• Verbal Communication
• Customer Service
• Attention To Detail
• Organizational Skills
• Financial Reporting
• Audit Support

Job areas

• Finance & Accounting
• Manufacturing
• Administrative