Customer Service Professional, Sales

Mississauga, ON
On-site
Posted Oct 14, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Customer Service Professional will act as the first point of contact for customers, handling inquiries, quotes, invoices, and sales orders. They are responsible for processing data, managing incoming calls, and maintaining positive customer relationships.

Job details

Location: Mississauga Status: Full-Time, Temporary (63 weeks of coverage for maternity leave) Reports To: Branch Manager ABOUT ATS TRAFFIC ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg, and Mississauga. As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day: * Do What’s Right * Our People Matter * Trust Through Teamwork * Striving for Excellence ABOUT THE POSITION ATS Traffic is currently looking for a temporary Customer Service Professional (CSP) to join our Sales team in Mississauga. This is an excellent opportunity for anyone with customer service and/or sales background looking for their first experience working within a professional setting! This position is the first point of contact for customers looking to acquire equipment from ATS. CSP will handle call quotes, invoices and sales orders alongside customer concerns as well as taking orders via phone, email and walk-in. Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you, submit your application today! RESPONSIBILITIES * Data Entry: accurately processing quotes, sales orders * Answer and direct all incoming calls, greet walk-in customers * Handle inquiries for quotes, orders as well as customer concerns * Build and maintain customer relationships * Take payment on cash sales QUALIFICATIONS * Approximately 2 years’ experience in customer service and/or sales is required. * Previous experience working in the traffic control/construction industry is an asset. * Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required. * Strong verbal and written communication skills are required. We will provide training to the right candidate, apply today! WHY CHOOSE ATS TRAFFIC? We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning. Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today! [https://www.atstraffic.ca/wp-content/uploads/2019/03/Best-Managed-Logo-300x113.jpg] We thank all applicants for their interest, however only selected candidates will be contacted. *By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.

What you’ll do

Requirements

Candidates must have approximately 2 years of experience in customer service or sales and possess strong computer literacy in Microsoft Office 365. Previous experience in the traffic control or construction industry is considered an asset.