Front of House Team Member

Job summary

The Front of House Team Member is responsible for delivering food orders accurately, assisting with table setup, and maintaining cleanliness in the dining area. They must communicate effectively with the kitchen and service staff to ensure a smooth dining experience for guests.

Job details

COMPANY DESCRIPTION August 8 was originally established in 2008 where its first location opened in downtown Hamilton, Ontario. As a new concept of dining, it was recognized as the first restaurant of its kind in the area to bring the finest aspects of both Cantonese-style dim sum & Japanese cuisine. BRIEF We seek energetic, dependable, and self-motivated individuals to join our team. Candidates with open availability and prior experience as servers will be given special consideration. RESPONSIBILITIES: Busser: • Communicate effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process. • Assist in the preparation and setup of food items for service. •Deliver food orders to customers' tables promptly and accurately. • Ensure that all food items are presented in an appealing and appetizing manner. • Collaborate with the kitchen team to ensure that all food orders are complete and accurate before delivery. • Assist with clearing tables and maintaining cleanliness in the dining area. EXPECTATIONS: • Prioritize and perform different tasks in an efficient manner • Think critically and problem-solve independently • Have a sense of urgency during busy lunch and dinner services • Clear communication with guests regarding issues that may arise • Possess a strong urge to provide great dining experiences for our guests MINIMUM REQUIREMENTS: • Ability to communicate (verbally and in writing) in English. • Ability to understand and follow directions from others. • Ability to perform basic math functions. • Must have Smart Serve certification. JOB TERMS: • Permanent Full-Time • Weekend Availability

What you’ll do

The Front of House Team Member is responsible for delivering food orders accurately, assisting with table setup, and maintaining cleanliness in the dining area. They must communicate effectively with the kitchen and service staff to ensure a smooth dining experience for guests.

Requirements

Candidates must possess a Smart Serve certification and have the ability to perform basic math and follow directions. Strong verbal and written communication skills in English are required, along with the ability to work weekends.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Food delivery
• Table service
• Problem-solving
• Time management
• Customer service
• Basic math
• Smart Serve certification
• Energetic
• Self-Motivation
• Cantonese Chinese
• Cleanliness
• Critical Thinking
• General Mathematics
• Restaurant Operation
• Service Delivery Framework
• Clearing Tables
• Food Delivery

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Front of House Team Member
• Fast Food / Counter Worker
• Kitchen Helpers
• Fast Food and Counter Workers