Service Foreman (Performance Toyota)
- St. Catharines, ON
- On-site
- Posted Oct 15, 2026
- 1 position
$100,000–$150,000 / year
Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Lead, recruit, train, schedule, and support service technicians while assigning work fairly and ensuring repairs meet quality standards. Oversee shop safety, equipment and tool inventory, regulatory compliance, technical training, and customer work orders, and assist the Service Manager as needed.
Job details
Drive for Excellence Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president’s pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience. Performance Toyota is looking for a Service Foreman with a proven track record to join our dynamic team. About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s What You’ll Deliver Recruit, hire, train and motivate qualified Service Technicians. Assist Technicians in developing their skills. Ensure that all repairs are assigned to Technicians in an equal and fair manner. Maintain high-quality service repairs and minimize comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality. Account for all documents; ensure that none are missing, and all are processed correctly. Monitor shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the Service Manager Ensure the proper care, storage and inventory of special tools. Strive for harmony and teamwork within the department and with all other departments. Create and manage shop staff schedules. Assist in repairs, problematic diagnostics, maintenance or other tasks involved in customer work orders. Monitor and review all technical jobs to ensure quality standards and compliance are met. Ensure that all Apprentice and Technician training requirements are met. Assist the Service Manager as necessary. Perform vehicle road tests as required. Remain current on all factory technical bulletins. Acquire an understanding of all current and emerging technologies as they apply to automobile service. Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA) and waste disposal regulations, etc. Uphold all rules and procedures (i.e., support enforcement, including disciplinary action as necessary). Comply with all company policies, standards and procedures. Other duties as required by management. What You Need To Succeed High School Diploma or GED is required. Automotive Service Technician, fully licensed (310S or higher). CDK Dealer software experience is an asset. Proven knowledge and experience with automotive mechanical operations. Must be team oriented with a positive attitude. Work well under pressure in a fast-paced environment. Must be reliable and able to work productively with minimal supervision. Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Quick thinking to provide creative solutions that address customers' needs and concerns. Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. Excellent diagnostic and electrical skills. Must have a valid Ontario Driver's License and good driving record. Excellent time management skills Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Write routine reports and correspondence. Ability to work flexible hours and work around a changing schedule. What’s in it for you? Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family's wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Job Type: Full Time - Permanent Compensation (expected annual compensation): $100,000 - $150,000 per year (base salary plus monthly production-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #SP
What you’ll do
Lead, recruit, train, schedule, and support service technicians while assigning work fairly and ensuring repairs meet quality standards. Oversee shop safety, equipment and tool inventory, regulatory compliance, technical training, and customer work orders, and assist the Service Manager as needed.
Requirements
Requires a high school diploma or GED and a fully licensed Automotive Service Technician credential (310S or higher), along with proven automotive mechanical experience and strong diagnostic and electrical skills. Candidates should be team-oriented, reliable, adaptable, able to work flexible hours, and hold a valid Ontario driver's license with a good driving record; CDK Dealer software experience is an asset.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Critical Illness Insurance
- Life Insurance
- Employee Assistance Plan
- Vehicle, Service, and Parts Discounts
- Retailer and Service Provider Discounts
- Employee Events
- Career Mobility Opportunities
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Teamwork · Preferred
- Problem solving · Preferred
- Regulatory Compliance · Preferred
- Safety Compliance · Preferred
- Quality Control · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Automotive Diagnostics
- Electrical Diagnostics
- Automotive Mechanical Operations
- Service Technician Supervision
- Staff Scheduling
- Quality Control
- Repair Assignment
- Technical Training
- Customer Service
- Teamwork
- Time Management
- Safety Compliance
- Regulatory Compliance
- Problem Solving
- CDK Dealer Software
- Vehicle Road Testing
Job areas
- Management & Leadership
- Trades
- Customer Service & Support
- Transportation
- Security & Safety
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