Delivery Coordinator - Sherwood Park Hyundai

Join the ride! Position: Delivery Product Specialist Dealership: Sherwood Park Hyundai Location: Sherwood Park, AB Classification: Full time, Immediate Vacancy Sherwood Park Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it. Your area of focus. A Delivery Product Specialist at a dealership is responsible for managing the delivery process of vehicles to customers. Their role includes explaining vehicle features, ensuring that customers understand how to use their new cars, and providing a thorough orientation to the vehicle. They also handle paperwork, address customer inquiries, and ensure a smooth handover experience. Additionally, they may assist with vehicle inspections, manage inventory, and collaborate with sales teams to enhance the customer experience during the delivery process. The role requires excellent communication skills and knowledge of the vehicles being sold. What drives your day-to-day? * Check vehicle prior to customer arrival; * Receive the customer, have the documents signed, proceed with the delivery and complete explanation of the vehicle; * Ensure customer satisfaction and discuss CSI survey; * Discount the file with our manufacturer. What are the must-haves… * Minimum of 3 years of experience in customer service; * Fluently bilingual, spoken and written, as this role requires the ability to communicate in English and in French. * Driver's license is mandatory * Honest, professional, structured and courteous; * Excellent references and demonstrated aptitude for customer service; * Ability and interest in working as part of a team; The Perks. * Competitive Compensation and Benefits Package * Employee Vehicle Purchase & Service Plans * Employee and Family Assistance Programs * Paid holiday and flex time for full time AutoCanada employees * Company-wide appreciation events and contests throughout the calendar year * Professional development and the opportunity to grow your career And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full Can you picture yourself here already? We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Instagram [https://www.instagram.com/autocanadainc/] Facebook [https://www.facebook.com/autocan] LinkedIn [https://www.linkedin.com/company/autocanada] #LI-IA1

The Delivery Product Specialist manages the vehicle delivery process by explaining features, ensuring customer understanding, and handling necessary paperwork. They also collaborate with sales teams and perform vehicle inspections to ensure a smooth and professional handover experience.

Candidates must have at least 3 years of customer service experience and be fluently bilingual in English and French. A valid driver's license is mandatory, along with a professional, structured, and courteous demeanor.

• Competitive Compensation • Benefits Package • Employee Vehicle Purchase Plan • Employee Service Plan • Employee and Family Assistance Programs • Paid Holiday • Flex Time • Professional Development

• Time managementPreferred
• Customer servicePreferred
• Vehicle InspectionPreferred
• Communication SkillsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Vehicle Orientation
• Documentation Management
• Inventory Management
• Vehicle Inspection
• Sales Collaboration
• Bilingualism
• Professionalism
• Time Management
• Valid Driver's License
• Multilingualism
• Communication
• Disabilities
• English Language
• Sales
• French Language
• Innovation
• Operational Excellence
• Customer Inquiries
• Honesty

• Customer Service & Support
• Retail
• Sales
• Administrative
• Delivery Coordinator
• Delivery Manager
• Supply, Distribution and Related Managers
• Transportation, Storage, and Distribution Managers

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week