System Access Administrator

Job summary

Administer user access across enterprise systems, including provisioning, modifying, and revoking access, managing role-based controls, and supporting access reviews and audits. Resolve access issues, meet service targets, maintain audit-ready documentation, and improve IAM processes in collaboration with IT, HR, and business teams.

Job details

Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca. The Opportunity: We're looking to fill an opening for a Systems Access Administrator to join our Information Technology team. Reporting to the Senior Manager, Technology Support Services, the Systems Access Administrator is responsible for providing access to our Broadridge/Dataphile system to our external partners and Aviso employees. The Systems Access Administrator will provide prompt and efficient service to our partners and internal staff. As oneaviso: We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported We Dare -You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve What your day looks like: Provision, modify, and revoke user access across enterprise systems, applications, and platforms based on approved requests Administer user access provisioning, de-provisioning, and role-based access controls (RBAC) across systems and applications Maintain and enforce access management policies, standards, and procedures Support periodic user access reviews and attestations (privileged and non-privileged access) Monitor and audit access logs and user activity to ensure compliance with internal and external regulations Maintain audit-ready documentation and evidence for access requests and approvals Collaborate with IT, HR, and business units to ensure timely and accurate access changes Manage escalations for high-priority or high-profile access requests Meet defined SLAs and operational KPIs for access fulfillment Troubleshoot access-related issues and provide support to end-users Contribute to continuous improvement of IAM processes, workflows, and documentation Assist in the implementation of automation and self-service capabilities for access requests Document processes and maintain access control documentation Stay current with industry trends and best practices in identity and access management (IAM) Requirements Your experience and skills: Bachelor's degree or Diploma in computer science, Information Security, or related field (or equivalent experience) 3+ years of experience in system access administration, IAM, or IT operations Experience supporting access management in a regulated or enterprise environment Strong understanding of RBAC, least privilege, and segregation of duties principles Familiarity with Active Directory / Azure AD / LDAP (user and group management) Experience with IAM tools (e.g., SailPoint, Saviynt, CyberArk, Okta, Entra ID) Familiarity with compliance frameworks (e.g., SOX, GDPR, HIPAA) Experience supporting high-profile or business-critical applications Ability to work independently and collaboratively in a fast-paced environment Experience with Broadridge/Dataphile required Experience of supporting key client accounts Strong organizational and time management skills Strong attention to detail, problem solving and analytical skills Ability to work both independently and in a team Strong commitment to customer service Fluency (written and spoken) in English is required and bilingual skills in French are an asset Knowledge of ITIL processes and ServiceNow is preferred IAM certifications are an asset Benefits Why Aviso? At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few things that set us apart: Competitive compensation package that rewards and recognizes individual contributions Excellent health, dental and insurance benefits to meet the diverse needs of our employees Generous vacation time, fitness benefit, parental leave top-up options Matching contributions to our retirement program Commitment to the continuous improvement of our staff through learning & development and an education assistance program Regular social events to foster teamwork Your Information By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law. Further information is available on the Privacy link on our Career Page - Privacy Policies Equal Employment Opportunity Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. No recruiters or agencies, please. Company Overview: Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We're a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We're proud to power businesses that empower investors. A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you're looking for interesting and challenging work, at a company committed to its people, apply to join our team. Salary This position is posted with an expected salary range of $55,000 - $65,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.

What you’ll do

Administer user access across enterprise systems, including provisioning, modifying, and revoking access, managing role-based controls, and supporting access reviews and audits. Resolve access issues, meet service targets, maintain audit-ready documentation, and improve IAM processes in collaboration with IT, HR, and business teams.

Requirements

Requires a bachelor's degree or diploma in computer science, information security, or a related field, or equivalent experience, and at least three years of experience in system access administration, IAM, or IT operations. Candidates need Broadridge/Dataphile experience, knowledge of access control principles and directory services, strong customer service and organizational skills, and English fluency; French, ITIL, ServiceNow, and IAM certifications are assets.

Benefits

• Health Benefits • Dental Benefits • Insurance Benefits • Vacation Time • Fitness Benefit • Parental Leave Top-Up • Retirement Program Matching Contributions • Learning And Development • Education Assistance • Social Events

Listed skills

• Active Directory · Preferred
• Okta · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• System Access Administration
• Identity And Access Management
• Role-Based Access Control
• Active Directory
• Azure AD
• LDAP
• Broadridge/Dataphile
• SailPoint
• Saviynt
• CyberArk
• Okta
• Entra ID
• Access Reviews
• Audit And Compliance
• ServiceNow
• ITIL

Job areas

• Technology
• Security & Safety
• Customer Service & Support
• Finance & Accounting