Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Oct 31, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Technical Trainer will deliver high-quality educational programs, webinars, and customized training for internal teams, partners, and customers across Canada. They are responsible for maintaining training equipment, conducting needs analysis, and contributing to the strategic development of the company's training curriculum.
Job details
Job Title Technical Trainer, Canada Job Description Proudly recognized as one of Canada’s Best Workplaces! Are you passionate about technology, learning, and helping others succeed? Axis Communications is looking for a skilled and engaging Technical Trainer to support our Canadian sales organization through high-quality educational programs, technical training, and customer engagement. In this role, you will help deliver a consistent, branded, and streamlined learning experience for internal teams, partners, and customers across Canada. You will develop and deliver presentations, educational courses, webinars, and customized training that support the continued advancement of Axis products, IP network cameras, and network video solutions. What You’ll Do Here… Deliver in-person and virtual courses for internal and external customers and partners. Deliver customized training for key partners and customers on demand. Participate in the development and contribute to the development of KPIs related to attendance and training goals. Maintain training centre and equipment. Conduct bi-annual planning of Academy schedule with the sales team, ensuring a consistent country-wide scheduling of courses for partners and customers. Conduct attendee surveys and improve training program as needed based on feedback. Serve as Axis diplomat on training, new product initiatives, and at tradeshows. Maintain a high level of technical expertise on the Axis portfolio, incorporating new offerings, features, and knowledge into the courses on a regular basis. Perform needs analysis for course development. Develop familiarity, readiness, and execute delivery with content generated by Academy stakeholders in Americas and global headquarters. Generate new content as needed to address the strategic goals of the Canadian team and market. Assist in the technical development of internal personnel. Perform other related duties when assigned. What We Are Looking For… Comfortable public speaker with strong presentation skills Drive, determination and self-disciplined approach to achieving results Excellent relationship management skills Resourceful, flexible, and organized Team player that can motivate and inspire others to achieve results Well-developed interpersonal and communication skills both written and verbal Travel independently and productively Bachelor’s degree strongly preferred 5+ years related experience training/professional development 2+ years Network Surveillance/CCTV/Physical Security Valued, but Not Required… Holding current Certification(s) such as Axis Certified Professional (ACP), PSP, or CPP, etc. Fluent in French Physical demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Employee is occasionally required to lift 20-25 lbs. Expected travel time for this position is approximately 70%. Pay Range The approximate total compensation range for this location and position is $100K-$115K, which includes a 90% base / 10% commission OTE and corporate bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province. What We Offer Competitive Compensation: Including performance-based incentives. Comprehensive Benefits Package: Health, dental and vision insurance to support you and your family. Work-Life Balance: Flexible work arrangements and a supportive environment. Professional Development: Continuous learning opportunities, training programs and tuition reimbursement. Global Exposure: Opportunities to collaborate with international teams and visit our headquarters in Sweden. Sabbatical Program: A paid sabbatical every five years. Supportive Culture: Strong support from leadership and colleagues, helping you thrive in your role. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Type of Employment Permanent Employment Posting End Date 2026-10-30 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world For more information about Axis, please visit our website www.axis.com. Listen to Get To Know Axis – Podcast
What you’ll do
The Technical Trainer will deliver high-quality educational programs, webinars, and customized training for internal teams, partners, and customers across Canada. They are responsible for maintaining training equipment, conducting needs analysis, and contributing to the strategic development of the company's training curriculum.
Requirements
Candidates should possess 5+ years of experience in training or professional development and at least 2 years of experience in network surveillance or physical security. A bachelor's degree is strongly preferred, along with excellent public speaking, presentation, and relationship management skills.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Performance-based incentives
- Flexible work arrangements
- Tuition reimbursement
- Sabbatical program
- Professional development
Listed skills
- interpersonal skills · Preferred
- Communication Skills · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Public speaking
- Presentation skills
- Relationship management
- Technical training
- Needs analysis
- Curriculum development
- Network surveillance
- CCTV
- Physical security
- Communication skills
- Interpersonal skills
- Strategic planning
- Webinar delivery
- Instructional design
- Resourcefulness
- Continuous Development
- Relationship Management
- Course Development
- Self-Discipline
- Planning
- Needs Assessment
- Access Controls
- Audio Systems
- Communication
- Customer Engagement
- Computer And Network Surveillance
- Sales
- French Language
- Leadership
- Internet Protocols Suite
- Innovation
- Web Conferencing
- Key Performance Indicators (KPIs)
- Network Video Recorder
- New Product Development
- Physical Security
- Presentations
- Technological Change
- Technical Training
- Scheduling
- Surveys
- Intercom
Job areas
- Education
- Technology
- Security & Safety
- Sales
- Customer Service & Support
- Technical Trainer
- Training and Staff Development Professionals
- Training and Development Specialists
More jobs from Axis Communications
Professional Services Intern
- On-site
- Toronto, ON
- Posted Oct 20, 2026
National Account Manager, Canada
- Remote
- Calgary, Alberta, Canada, Vancouver, British Columbia, Canada
- Posted Oct 15, 2026
Business Development Manager, Body Worn Solutions
- Remote
- Canada
- Posted Oct 10, 2026
Marketing Intern, Canada
- On-site
- Toronto, ON
- Posted Oct 9, 2026
