Customs Clerk

Québec, QC
Hybrid
Posted Oct 11, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week

Job summary

The Customs Clerk will perform clerical and data entry duties to support the Canadian Customs Department and internal teams. Responsibilities include updating customs files, communicating with stakeholders, and providing quality service to clients.

Job details

CUSTOMS CLERK Full-time | Canadian Customs Québec, QC, CA A customs broker and international freight forwarder, Axxess is a family-owned company that has been serving importing and exporting businesses since 1998. Our team members make a difference through the personalized service they provide to our clients, their expertise, respect, care for others, and willingness to take on new challenges. We are committed to supporting our experts throughout their careers. We provide you with the tools you need to grow professionally, develop your skills, and share your experience with the team! Interested? We are looking for our next Customs Clerk to join our Canadian Customs team at our Québec office! Are you organized, detail-oriented, and comfortable working with data entry and computer systems? Do you enjoy collaborating with a team and providing quality service to internal and external clients? This position could be for you. Reporting to the Team Lead, you will perform a variety of clerical and data entry duties in support of the Canadian Customs Department and internal teams. YOU WILL ENJOY MANY BENEFITS, INCLUDING: * Working from home 2 days per week * Group insurance benefits * RRSP with employer contributions * Employee Assistance Program * 7 personal days in addition to annual vacation * Training paid for by Axxess YOUR MAIN RESPONSIBILITIES WILL INCLUDE: * Open and update customs files * Accurately enter data into the various operational systems * Follow up on customs files * Support team members with various clerical duties * Respond to questions and requests from internal and external clients * Communicate the information required by the various stakeholders involved in processing files * Work collaboratively with team members to ensure files are processed efficiently * Perform any other related duties requested by the Team Lead WHAT WE ARE LOOKING FOR: * High school diploma or equivalent * Bilingual in French and English, both spoken and written * Ability to communicate effectively during routine tasks requiring a simple and direct exchange of information * Good knowledge of Windows, Microsoft Office, and Internet-based tools * Intermediate to advanced Excel skills, including pivot tables and data management * Ability to create and edit documents in Word and professional presentations in PowerPoint * Good communication and customer service skills * Ability to clearly provide and receive routine, factual work-related information * Strong collaboration skills and the ability to work effectively within a multidisciplinary team * Ability to work with colleagues who have different areas of expertise toward shared objectives * Strong organizational skills, accuracy, and attention to detail when entering data and following up on files THE FOLLOWING WOULD BE CONSIDERED ASSETS: * Understanding of customs documentation * Approximately 1 year of relevant professional experience in a similar role * Ability to apply acquired knowledge to resolve straightforward issues and follow established procedures under supervision This position also offers opportunities for career development within our Canadian Customs team, including progression toward a Junior Customs Release Specialist or Junior Customs Specialist role. Don’t meet every requirement? Apply anyway! We recognize that experience can take many different forms and encourage all interested candidates to apply. To submit your application, please send us your résumé through our website or Indeed. We will contact selected candidates within a maximum of two weeks.

What you’ll do

Requirements

Candidates must have a high school diploma and be bilingual in French and English. Proficiency in Microsoft Office, particularly Excel, along with strong organizational and communication skills are required.