Customs Release Specialist

Drummondville, QC
On-site
Posted Oct 11, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Customs Release Specialist is responsible for managing client files, including data entry, validation, and invoicing. They also coordinate with clients, suppliers, and customs authorities to ensure all necessary documentation is obtained.

Job details

Customs broker and international freight forwarder, Axxess is a family-owned company serving import and export businesses since 1998. Members of our team make the difference through the personalized service they provide to our clients. They are competent, respectful, caring, and enjoy taking on new challenges! At Axxess, we are committed to supporting our experts throughout their careers. We provide you with all the tools you need so you can grow and share your experience with the team! Interested? We are looking for our next Customs Release Specialist to join our customs department in Québec. You will enjoy many benefits such as: • Group insurance • Group RRSP with employer contribution • Employee Assistance Program (EAP) • 7 personal days in addition to annual vacation • Training fully covered by Axxess Your main responsibilities will be to: • Open client files, enter data, validate information, verify credit, and handle invoicing. • Obtain any additional information or documents needed from clients, suppliers, carriers, Customs, and other Axxess offices when required. • Identify changes to be made to profiles and notify the intermediate or senior pricing specialist. • Communicate regularly and answer basic questions from clients and truck drivers. What we are looking for: • You are bilingual in French and English in order to communicate with future colleagues and clients located across Canada and worldwide. • You have studied logistics or a related field. • You have a minimum of 5 years experience in customs and with an international freight forwarder. • You are autonomous, proactive, and detail-oriented. • You enjoy teamwork and are motivated to take on new challenges! Don’t have all the required skills? Apply anyway! We recognize that experience comes in many forms, and we encourage everyone to apply. Thank you for your time, and we look forward to reviewing your application! To submit your application, please send us your résumé through our website or Indeed. We will contact selected candidates within a maximum of two weeks. The use of the masculine gender in this job posting is intended solely to lighten the text.

What you’ll do

Requirements

Candidates must have at least 5 years of experience in customs and international freight forwarding, along with a background in logistics. Proficiency in both French and English is required to communicate effectively with global clients and colleagues.