The AI-native Banking OS where customers, employees, and AI agents work as one across channels and operations.
Amsterdam, North Holland
Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. Customers, employees, and AI agents work as one across digital channels, front-office, and operations. 120+ leading banks run on Backbase across Retail, SMB & Commercial, Private Banking, and Wealth Management. Backbase was founded in 2003 by Jouk Pleiter and is headquartered in Amsterdam, with teams across North America, Europe, the Middle East, Asia-Pacific, Africa and Latin America.
Hybrid · Montréal
The Delivery Director is responsible for regional delivery strategy, managing customer portfolios, and driving digital transformation for strategic clients. They lead cross-functional teams to ensure project success, operational efficiency, and the identification of new business opportunities.
Hybrid · Toronto
The Senior Business Analyst acts as a proxy product owner to capture and prioritize customer requirements for customer experience initiatives. They are responsible for performing gap analysis, writing user stories, and guiding development teams to deliver enterprise solutions.
Hybrid · Toronto
Manage a portfolio of customer projects for the US Hub, ensuring high delivery quality and customer satisfaction. Lead a team of Business Analysts, UX Designers, and Project Managers while aligning delivery strategy with technical implementation.
