63-Keyholder | full time

Job summary

The 3rd Key Holder will supervise the in-store team, support daily operations, and ensure high standards of customer service to meet sales targets. They are also responsible for inventory management, visual merchandising, and assisting with staff onboarding and training.

Job details

Be Part of Something Bigger – Join the Bath Depot Team Bath Depot is a proud Canadian, family-owned business specializing in bathroom, kitchen, and lighting products. With over 400 employees and 50 stores across the country, we’re on a mission to reinvent the home renovation shopping experience. We’re currently looking for a 3rd Key Holder to join our team at our Calgary Store. Are you guided by a strong sense of community, energized by teamwork, and inspired by an entrepreneurial spirit? Do you thrive on reaching sales targets and take pride in delivering exceptional customer service while building lasting client relationships? Then you might be the brand ambassador our company is looking for! Why Join the Bath Depot Team? Join a dynamic environment where your passion for sales is recognized and rewarded Enjoy flexible scheduling tailored to your needs Work with stylish, in-demand products that attract a broad customer base Be part of a tight-knit team that values innovative ideas and everyone’s contributions Thrive in an inclusive and diverse workplace Help guide customers through projects of all sizes Face new challenges and experiences every day Take advantage of generous employee discounts Additional Compensation bonus based on sales performance Daily Responsibilities Meet established sales targets Assist the Store Manager in daily operations Provide and support in-house training Build customer loyalty through exceptional service Contribute to product merchandising Be a key team player working closely with management Take an active role in overall store operations Experience Minimum of 1 year in retail sales (preferred) Ideal Candidate Profile 1 to 2 years of relevant experience in sales or team management Available to work days, evenings, and weekends Demonstrates strong leadership skills Communicates effectively Shows initiative, autonomy, and a consistently positive attitude Uses sound judgment and is solution-oriented Possesses solid organizational and planning skills High school diploma is considered an asset To Succeed in This Role, You Will: Supervise, motivate, and support the in-store team Maintain high standards of customer service and deliver an outstanding shopping experience Encourage team members to achieve their goals Reach sales goals, including SPH (Sales Per Hour) and DPT (Dollars Per Transaction) Review sales reports and adapt strategies accordingly Build long-term relationships with both employees and customers Support onboarding of new staff Provide consistent follow-up with customers Handle store opening and closing procedures as needed Promote and ensure effective visual merchandising Apply company policies and procedures Manage inventory according to established processes Perform any other related tasks Benefits Paid time off Employee discounts On-site parking Work Schedule 8-hour shifts Day | Evening | Weekend shifts

What you’ll do

The 3rd Key Holder will supervise the in-store team, support daily operations, and ensure high standards of customer service to meet sales targets. They are also responsible for inventory management, visual merchandising, and assisting with staff onboarding and training.

Requirements

The ideal candidate should have 1 to 2 years of experience in retail sales or team management and possess strong leadership and communication skills. Availability to work days, evenings, and weekends is required to support store operations.

Benefits

• Paid time off
• Employee discounts
• On-site parking

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Problem solving · Preferred
• Planning · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail sales
• Team leadership
• Customer service
• Sales target achievement
• Visual merchandising
• Inventory management
• Staff training
• Store operations
• Communication
• Problem solving
• Organizational skills
• Planning
• Relationship building
• Sales reporting
• Retail Operations
• Time Off Management
• Solution-Oriented
• Positivity
• Management
• Customer Service
• Loyalty Programs
• Discounts And Allowances
• Sales
• Leadership
• Innovation
• Inventory Management
• Merchandising
• Operations
• Proactivity
• Renovation
• Retail Sales
• Team Management
• Visual Merchandising
• Teamwork

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers

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