SERVICE BOOKING SPECIALIST

Kelowna, BC
Hybrid
Posted Oct 9, 2026
1 position

$55,000–$65,000 / year

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

You will be responsible for booking and adjusting service appointments while answering inbound customer inquiries. Additionally, you will coordinate with dealership service departments to ensure a seamless customer experience and maintain accurate records.

Job details

Drive Your Career Forward with Bannister — We’re Hiring a Service Booking Specialist! Join Our Growing Team as a Service Booking Specialist: Looking for a full-time career with a great schedule, a supportive team, and real earning potential? Bannister Automotive Group is looking for a Service Booking Specialist to join our centralized Service Booking team, supporting dealership service departments across British Columbia and Alberta. If you enjoy helping people, staying organized, and working in a fast-paced office environment, we'd love to meet you. No automotive experience or post-secondary education? No problem. We'll teach you everything you need to know. We're looking for someone with great communication skills, a positive attitude, and a willingness to learn. Why You'll Love This Role: • Monday to Friday schedule • No evenings or weekends • Hybrid work environment after training • Starting wage of $21/hour plus performance incentives • With performance incentives, many members of our team earn between $55,000 and $65,000 annually • No automotive experience or post-secondary education required • Paid training and ongoing support • Extended health benefits • Employee discounts and perks • Opportunities for growth within Bannister Automotive Group We're proud of our long-tenured team. Opportunities to join us don't come up often, and we're excited to welcome another great person as our team continues to grow. What You'll Be Doing: As part of our centralized Service Booking team, you'll help customers across multiple dealerships by: • Booking and adjusting service appointments • Answering inbound customer calls and inquiries • Following up with customers regarding recommended maintenance and service • Coordinating with dealership service departments to provide a seamless customer experience • Maintaining accurate customer information and appointment details • Using multiple computer systems throughout the day in a fast-paced environment What We're Looking For: We're looking for someone who is: • Friendly, professional, and confident speaking on the phone • Organized and comfortable multitasking • Detail-oriented and accurate with data entry • Comfortable learning new computer systems • Positive, dependable, and enjoys working as part of a team • Passionate about providing an outstanding customer experience About Bannister Automotive Group: At Bannister Automotive Group, our people are our greatest asset. We believe in investing in our employees by providing training, career development, and opportunities to grow. Our Service Booking team is a key part of the customer experience, and every member of the team plays an important role in helping our dealerships succeed. If you're looking for a stable, long-term career with a great schedule, hybrid flexibility, strong earning potential, and opportunities to grow, we'd love to hear from you. Apply today!

What you’ll do

Requirements

No specific automotive experience or post-secondary education is required for this role. We are looking for candidates with strong communication skills, a positive attitude, and a willingness to learn new computer systems.