Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The successful candidate will provide exceptional customer service at the counter and over the phone while processing orders and inquiries. They will also be responsible for sourcing materials, maintaining the sales area, and merchandising products.
Job details
Bartle & Gibson has just opened a brand new branch in Salmon Arm! This is an exciting opportunity to join a respected plumbing, heating, and electrical company and be part of a new team. We are currently in search of a team member to conduct Plumbing Counter Sales. The hours for this role are Tuesday to Friday from 6:30a.m to 3:30p.m and Saturday from 9:00a.m to 1:00p.m. DUTIES AND RESPONSIBILITIES * Offering exceptional customer service at our counter and over the phone * Responding to inquiries and processing incoming calls and orders * Processing orders in the system * Sourcing materials for customers when currently not in stock * Consistent training and understanding of current products * Developing and maintaining positive customer relationships * Handling returns as required * Keeping counter and sales area clean * Merchandising and showcasing product * Other duties as required SKILLS AND COMPETENCIES * Exceptional customer service skills * Ability to develop long-term relationships and generate referrals from your customers * Excellent communication skills * Impeccable organizational skills with high attention to detail * Time management & multitasking skills to serve several customers at the same time * Strong networking skills, outgoing personality * Self-motivated; able to function effectively both independently and as a member of a team * Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION * Minimum High School Diploma or equivalent required * Post-Secondary courses in Plumbing is preferred * Knowledge of the Plumbing industry or a background in plumbing products is preferred WHY WORK FOR US * Company paid benefits * Employee and Family Assistance Program (EFAP) * Profit sharing * RRSP match * Paid sick days * Career growth * #GIVEBACK Program – Volunteer Day * Personal Milestone Recognition Program * Perkopolis Partnership * Safety shoe reimbursement * Employee Referral Bonus Program * Employee discounts on plumbing, electrical and heating products OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada. OUR VISION Be the preferred wholesaler by providing superior customer experiences. FIND OUT MORE Check us out online: https://www.bartlegibson.com/ [https://www.bartlegibson.com/] Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/ [https://www.linkedin.com/company/bartle-&-gibson/] Like us on Facebook: https://www.facebook.com/bartlegibsonltd/ [https://www.facebook.com/bartlegibsonltd/] Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/ [https://www.instagram.com/bartlegibsonltd/] Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson. $21 - $25 Hourly #BG01
What you’ll do
The successful candidate will provide exceptional customer service at the counter and over the phone while processing orders and inquiries. They will also be responsible for sourcing materials, maintaining the sales area, and merchandising products.
Requirements
Candidates must have at least a high school diploma or equivalent, with preference given to those with post-secondary plumbing courses or industry experience. Strong communication, organizational, and multitasking skills are essential for this fast-paced environment.
Benefits
- Company paid benefits
- Employee and Family Assistance Program
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- Volunteer Day
- Personal Milestone Recognition Program
- Perkopolis Partnership
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts
Listed skills
- Customer service · Preferred
- Communication Skills · Preferred
- Attention to detail · Preferred
- Time management · Preferred
- Multitasking · Preferred
- Sales · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication skills
- Organizational skills
- Attention to detail
- Time management
- Multitasking
- Networking
- Plumbing industry knowledge
- Sales
- Order processing
- Product merchandising
- Organizational Skills
- Self-Motivation
- Quick Learning
- Customer Service
- Communication
- Plumbing
- Merchandising
- Time Management
- Detail Oriented
Job areas
- Sales
- Customer Service & Support
- Retail
- Trades
- Construction
- Counter Sales Representative
- Retail Sales Associate (General)
- Shop Sales Assistants
- Retail Salespersons
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