Medical Office Rep - Tampa Cardiology

Job summary

Support front desk operations by greeting and assisting patients, managing check-in and check-out, collecting payments, and handling revenue cycle activities. Schedule appointments, procedures, and surgeries; respond to patient inquiries; enter physician orders; maintain accurate records; and support daily office operations.

Job details

Join BayCare as a Medical Office Representative ━━━━━━━━━━━━━━━━━━━━━━ 📍 Location: Tampa, FL (ARC 3) 🏥 Facility: BayCare Health System, TPA Cardiology Tampa-BMG 🕒 Shift: Days | Monday – Friday, 8:00 AM – 5:00 PM 📅 Schedule: Full-Time | Onsite 📄 Status: Non-Exempt 📆 Weekend Work: None 📞 On Call: No ━━━━━━━━━━━━━━━━━━━━━━ About BayCare Where Expertise Meets Compassionate Care! At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. BayCare is Tampa Bay’s leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Role Overview As a Medical Office Representative, you will support front desk operations in a busy physician practice and play a key role in creating a positive patient experience while ensuring efficient office workflows. Key Responsibilities Include: Greeting and assisting patients during check-in and check-out Collecting payments and processing revenue cycle activities Scheduling appointments, procedures, and surgeries Handling patient inquiries and resolving administrative concerns Entering physician orders and maintaining accurate patient records Utilizing various computer systems to manage provider schedules Communicating with patients regarding appointments and follow-up needs Supporting daily office operations and administrative functions Performing other duties as assigned ━━━━━━━━━━━━━━━━━━━━━━ Required Qualifications Education : High School Diploma or equivalent (GED) Experience Required : Six (6) months of healthcare experience OR Six (6) months of customer service experience ━━━━━━━━━━━━━━━━━━━━━━ What We Offer Unlock your Career Potential: Join our Medical Group Team and Enjoy our Outstanding Benefits! Medical Benefits (Health, Dental, Vision) 401(k) Match and Additional Yearly Contributions Paid Time Off Tuition Reimbursement Yearly Performance Appraisal and Team Award Bonus Extensive Training and Mentorship Along with Amazing Career Growth Opportunities Community Discounts and More AND the chance to be part of an amazing team and a great place to work! ━━━━━━━━━━━━━━━━━━━━━━ Take the Next Step Unlock your career potential and join a high-performing team dedicated to delivering exceptional patient care across the BayCare Medical Group. 👉 Apply today to join BayCare as a Medical Office Representative! BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.

What you’ll do

Support front desk operations by greeting and assisting patients, managing check-in and check-out, collecting payments, and handling revenue cycle activities. Schedule appointments, procedures, and surgeries; respond to patient inquiries; enter physician orders; maintain accurate records; and support daily office operations.

Requirements

A high school diploma or equivalent (GED) is required. Applicants must have at least six months of healthcare experience or six months of customer service experience.

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• 401(k) Match
• Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Performance Appraisal
• Team Award Bonus
• Training and Mentorship
• Career Growth Opportunities
• Community Discounts

Listed skills

• Appointment Scheduling · Preferred
• Front Desk Operations · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Check-In and Check-Out
• Payment Collection
• Revenue Cycle Activities
• Appointment Scheduling
• Procedure Scheduling
• Surgery Scheduling
• Patient Communication
• Administrative Issue Resolution
• Physician Order Entry
• Patient Record Maintenance
• Provider Schedule Management
• Front Desk Operations
• Customer Service
• Healthcare Administration

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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