Mitigation Tech

Job summary

The Mitigation Technician performs emergency restoration services including water extraction, mould remediation, and structural cleaning at residential and commercial sites. They are also responsible for documenting project progress, maintaining equipment, and ensuring a safe, compliant work environment.

Job details

The Mitigation Technician is key in supporting emergency response and restoration projects to meet client and insurance company requirements. This position involves applying restoration techniques in content and structural cleaning, structural drying, and water remediation, following IICRC S-500 Standards. The Mitigation Technician collaborates with team members under supervision in residential and commercial settings. They may also work independently to ensure the successful execution of emergency response and restoration efforts, meet project goals, and exceed customer expectations. 2. Key Responsibilities: ● Perform cleaning and restoration services at customer job sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items; ● Perform moisture mapping, water extraction, mould remediation, cleaning of affected surfaces, and demolition and removal of building materials to support the restoration process, adhering to IICRC guidelines; ● Photograph and document all restoration-related work throughout the restoration project; ● Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and organized work environment; ● Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE. Promptly report and document unsafe conditions or incidents, actively participate in safety training and inspections, and support organizational safety initiatives as directed by the Health and Safety Department; ● Foster customer satisfaction by maintaining professionalism, building strong relationships, and ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and other relevant stakeholders; and ● Any other reasonable duties as assigned. 3. Qualifications: i. Required: ● Highschool Diploma/GED; ● Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment; ● Ability to work independently or as a team, as required; ● Understanding of customer service principles and practices; ● Attention to detail and a keen sense of safeguarding other people’s property and information; and ● Valid driver’s license and ability to operate a motor vehicle per BELFOR’s Auto Policy.

What you’ll do

The Mitigation Technician performs emergency restoration services including water extraction, mould remediation, and structural cleaning at residential and commercial sites. They are also responsible for documenting project progress, maintaining equipment, and ensuring a safe, compliant work environment.

Requirements

Candidates must possess a high school diploma or GED and a valid driver's license. Strong organizational skills, the ability to work independently or in a team, and a commitment to customer service and safety standards are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Water remediation
• Structural drying
• Moisture mapping
• Mould remediation
• Cleaning services
• Demolition
• Hazard assessment
• Customer service
• Documentation
• Equipment maintenance
• Safety compliance
• Professionalism
• Time management
• Attention to detail
• Emergency Response
• Motor Vehicle Operation
• Vehicle Maintenance
• Organizational Skills
• Ability To Meet Deadlines
• Valid Driver's License
• Customer Service
• Communication
• Warehousing
• Safety Training
• Subcontracting
• Prioritization
• Detail Oriented

Job areas

• Construction
• Trades
• Customer Service & Support
• Security & Safety
• Mitigation Technician
• Site Remediation Specialist / Manager
• Environmental Engineers
• Brownfield Redevelopment Specialists and Site Managers
• Managers, All Other