Moriam Bello
Open to opportunitiesCHIEF OPERATING OFFICER | OPERATIONAL LEADERSHIP | GOVERNANCE, COMPLIANCE & GROWTH
Vaughan, ON
About
Executive operations and business transformation leader with 13+ years of experience translating strategy into operational results, strengthening controls and leading organizational growth across commercial, consulting and mission-driven environments. Former Managing Director with company-wide responsibility for strategy, day-to-day operations, budgets, operational KPIs, risk management, partnerships, customer experience and a workforce of more than 200 employees. Led initiatives that contributed to 620% revenue growth, directed a 15-month ERP transformation across 11 departments and helped secure ISO 9001 certification, contributing to a 30% productivity improvement. Experienced in client and stakeholder management, executive reporting, process standardization, team development and scalable service delivery. Managed international grant portfolios with 98%+ compliance and zero audit findings. Recognized for sound judgement, disciplined execution and measurable business outcomes.
Skills
- Agile
- Attention to detail
- Automated testing
- Bookkeeping
- Business analysis
- Cash handling
- Change Management
- Communication
- Customer service
- Data analysis
- Data entry
- Data visualization
- English
- ERP systems
- GitHub
- Google Cloud
- Google Workspace
- Inventory management
- Jira
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Organization
- Point-of-sale systems
- Power BI
- Problem solving
- Project management
- Python
- Requirements gathering
- Retail operations
- Sass
- Scrum
- SQL
- Tableau
- Teamwork
- Time management
Experience
Lead Consultant
Schull Technologies
Feb 2025 to Jul 2026
Lagos, Nigeria
• Lead business and digital transformation engagements, converting client objectives and operational challenges into practical roadmaps, operating requirements and implementation priorities. • Partner with product, engineering and client stakeholders to define scope, prioritize requirements, manage delivery risks and maintain alignment between business objectives and technical execution. • Assess business processes, controls and operational gaps, recommending scalable digital solutions that improve efficiency, service quality, data visibility and organizational agility. • Produce market research, process documentation, implementation plans and decision-ready recommendations that enable senior leaders to evaluate options and manage execution risk. • Oversee the Human Resources department and serve as HR Business Partner, aligning workforce planning, recruitment, performance management, training and employee development with organizational priorities.
Lead Consultant / Managing Partner
Jade Allen Consulting
Mar 2024 to Jul 2025
Remote
• Advise founders and senior leaders on strategy, governance and business operations, converting complex priorities into operational plans, KPIs and clear accountability routines. • Diagnose business challenges across operations, growth, client delivery, people, processes, technology and data, then design fit-for-purpose solutions aligned with each client's stage and resources. • Lead process and capability initiatives across onboarding, training, quality controls and performance routines, improving team efficiency by more than 30% across client engagements. • Build scalable operating models, policies, playbooks, roadmaps and SOPs that strengthen control, accountability and growth without sacrificing service quality. • Coordinate cross-functional contributors and client stakeholders from discovery through delivery, resolving issues and producing decision-ready outputs on compressed timelines.
Managing Director
Landwey Investment Limited
Jan 2020 to Feb 2024
Nigeria
• Directed company-wide strategy and day-to-day operations, leading 200+ employees across sales, customer operations, finance, project delivery and shared services. • Led operational and commercial initiatives that contributed to 620% revenue growth, evaluating customer demand, financial feasibility, risk, quality and partner capacity before launch and scale. • Led and supervised a 15-member Brand & Communications team spanning photography, videography, content writing, digital marketing, graphic design, and video editing to revamp LandWey’s corporate website, social media platforms, and subsidiary Isimi Lagos’ digital presence, driving a 65% increase in Instagram followers and engagement within one year through fully in-house content production. • Led the company's ISO 9001 certification, embedding standardized procedures, data-quality controls, reporting disciplines, audit readiness and continuous-improvement practices across the organization. • Directed a 15-month ERP transformation across 11 departments, documenting processes and controls, translating requirements into system workflows and coordinating stakeholders through implementation; contributed to a 30% productivity improvement. • Managed a portfolio spanning 200+ hectares and 1,100 housing units, coordinating internal teams, clients, external partners and delivery priorities; the flagship project won Residential Development of the Year 2021. • Built a collaborative, accountable culture recognized as a Great Place to Work in 2022 and 2023 and a Best Workplace for Women in 2022.
Coordination Manager
Freedom Foundation
Sep 2016 to Dec 2019
Nigeria
• Designed performance and reporting frameworks to monitor program quality, data integrity, beneficiary outcomes and delivery across services supporting more than 1,200 people. • Managed complex international grants from planning through financial and narrative reporting, achieving 98%+ compliance and zero audit findings across UNODC, UNVTF and ACT Foundation programs. • Led cross-functional operations across HR, finance, IT, communications and program delivery, aligning teams on priorities, controls, timelines, service standards and measurable outcomes. • Analyzed operational and program data and presented results to senior international stakeholders, including the United Nations Commission on Crime Prevention and Criminal Justice in Vienna. • Developed strategic partnerships and managed international donor relationships, strengthening organizational credibility, stakeholder confidence and access to funding.
Lead Business Analyst
Growth Strategy Associates
Aug 2014 to Apr 2016
Maryland, USA
• Conducted market research, feasibility analysis and financial and operational assessments to support executive decisions and solve complex client problems. • Led process re-engineering and systems optimization engagements from diagnosis through implementation, developing operating plans, controls, roadmaps and training frameworks. • Managed merger and acquisition engagements from due diligence through integration, coordinating stakeholders and producing transition plans, governance documentation and operating playbooks. • Analyzed financial and operational KPIs using balanced scorecards, identified performance and control gaps and recommended corrective action to improve business outcomes.
Education
Enugu State University of Science & Technology
BSc., Computer Science
Enugu State University of Science & Technology
MSc., Economics
Licences & certifications
PMP (Project Management Professional)
Google AI Essentials
Google Certification
Foundations of Agile Project Management
Google Certification
