Guest service agent

Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Multi-line switchboard. Word processing software. Central reservation system (CRS). Internet. Security and safety: Bondable. Transportation/travel information: Own transportation. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 to less than 7 months. Employment terms options: Early morning. Evening. Morning. Night. Day. Weekend. Financial benefits: Commission. Group insurance benefits. Pension plan. Other benefits: Free parking available.

• Commission • Group insurance benefits • Pension plan • Free parking available

Identified from the job description. Confirm important requirements above.

• Additional information Security and safety Bondable Transportation/travel information Own transportation

Minimum education

Trade certificate

Apply by

Aug 21, 2026