Senior Manager, Operations Support - Transformation Adoption

Job summary

Position Summary... This role is accountable for driving adoption and sustained execution of operational transformation initiatives across Walmart Canada stores. The position partners closely with project teams, Store Operations, Market Leaders, and Home Office stakeholders to ensure operational changes are implemented in a simple, scalable, and sustainable way that maximizes store adoption and business impact. The successful candidate will support the end-to-end adoption strategy for operational transformation initiatives by influencing implementation approaches, monitoring post-launch adopt…

Job details

Position Summary... This role is accountable for driving adoption and sustained execution of operational transformation initiatives across Walmart Canada stores. The position partners closely with project teams, Store Operations, Market Leaders, and Home Office stakeholders to ensure operational changes are implemented in a simple, scalable, and sustainable way that maximizes store adoption and business impact. The successful candidate will support the end-to-end adoption strategy for operational transformation initiatives by influencing implementation approaches, monitoring post-launch adoption metrics, identifying performance gaps, and coordinating targeted support plans for outlier stores. This role plays a critical part in ensuring operational changes are effectively sequenced, bundled, communicated, and embedded into store ways of working. What you'll do... Lead adoption planning and execution support for operational transformation initiatives by partnering with project teams to ensure changes are simple, scalable, and operationally sustainable for stores. Monitor post-launch adoption metrics, operational performance indicators, and execution trends to identify risks, gaps, and opportunities related to transformation initiatives. Partner with Market Managers, Regional Leaders, and Home Office teams to develop targeted action plans and support strategies for stores demonstrating low adoption or inconsistent execution. Influence project sequencing, bundling, and implementation approaches across initiatives to minimize operational disruption, reduce change fatigue, and optimize store capacity for change. Collaborate with cross-functional partners to develop adoption tools, readiness plans, communications, training support, and sustainment strategies that improve field execution and associate engagement Conduct root cause analysis on adoption challenges and operational barriers, identifying scalable solutions and continuous improvement opportunities to improve initiative effectiveness. The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience. ‎ L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

What you’ll do

The role is responsible for driving the adoption and execution of operational transformation initiatives across Walmart Canada stores. This includes monitoring metrics, identifying performance gaps, and coordinating support plans for stores with low adoption.

Requirements

The minimum qualifications include being 16 years or older, with no specific educational requirements mentioned. Preferred qualifications are not listed, indicating a focus on relevant experience and skills.

Listed skills

• Continuous Improvement · Preferred
• analysis · Preferred
• Organization · Preferred
• Training · Preferred
• Teams · Preferred
• Execution · Preferred
• Planning · Preferred
• Decision Making · Preferred
• Root Cause Analysis · Preferred
• future · Preferred
• Consistent · Preferred
• Workday · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Transformation
• Adoption Strategy
• Performance Metrics
• Project Management
• Cross-Functional Collaboration
• Root Cause Analysis
• Continuous Improvement
• Change Management
• Training Support
• Communication Skills
• Data Analysis
• Action Planning
• Stakeholder Engagement
• Execution Trends
• Risk Identification
• Problem Solving

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